[Freeswitch-users] Fidelio

Tue Aug 2 19:50:47 MSD 2011

Maybe we should start a new mailing list – as this Fidelio conversation is
very small audienced

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of João
Mesquita
Sent: Tuesday, August 02, 2011 11:32 AM
To: Saugort Dario Garcia Tovar
Cc: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Fidelio

Dear Dario,

Ante todo, un saludo de uno más que habla español!

I have worked with an Argentinian company called BitSense for them to
develop their hospitality solution called Coral. They have CSTA integrated
with Siemens amongst other things and their base is in fact FreeSWITCH. I am
unsure of how many hotels they managed to install and their integration with
Fidelio. I have worked in the past for a brazilian company that has a
similar product (I think they are the current Siemens solution) and I do
know ppl inside of Micros, hence my last email.

Yo conozco a ANEW por otros motivos ajenos a FS y de hecho cuando recibi tu
mail me puse en contacto con Jhonny Lagos, pero me enteré que ya no esta mas
en ANEW. Están buscando una solución hotelera? Te puedo presentar a esta
gente, son clientes mios. Será un gusto ayudarlos en lo que pueda.

Saludos,
João Mesquita

2011/8/2 Saugort Dario Garcia Tovar <dgarcia at anew.com.ve>

Hello all
If you have money to afford the certification process go ahead, at the end
you will get back the money if you see that you can put a hotel solution
based on FS in your local market.

I am new in FS world. I barely

I used to work with Alcatel-Lucent OXE (IP-PBX). First the OXE, by itself,
offer hotel funcionality: voicemail for guest, guest room admin (ready/free,
cleaning, occupied,etc), alarm clock (at the hour programmed by the guest
from their phone or for "hotel phone console" or admin interfase; the phone
ring), fax service, room billing (quite different fron a normal cdr), etc,
etc, etc. Second, OXE offer a propetary protocol to make possible PMS like
fidelio to interface with, that means, Fidelio become the administrative
interface, so from fidelio control room status, services, etc.

So the first, do you have to adapt FS to offer a minimum of hotel
funcionality. Second about make a PMS-FS integration could be two options or
more: 1) adapt FS to PMS (using the integration doc); 2) many pbx vendors
offer info about their hotel link protocol for free (not Alcatel), and are
supported by fidelio like, OXE does, so you could develop a interface that
emulate an already supported hotel link towards Fidelio and FS.

I have a question:  has someone work with FS to offer an hotel solution?

On 8/1/2011 9:19 PM, João Mesquita wrote: 

Like I said, if you can raise enough money to be able to get the
certification going, I can talk to the ppl I know on Micros and see if we
can get FS certified (no guarantees), but it will cost at least 5k USD, so I
really don't know if there is enough interest.

Regards,
João Mesquita

On Mon, Aug 1, 2011 at 10:36 PM, Nandy Dagondon <gcd at i.ph> wrote:

yes, certification is big obstacle. too much for our intended project.
perhaps FS can apply for certification as a platform not on a
per-company/model basis. i just hope Fidelio would be open to the idea.  

another option would be to ask Asterisk-FIAS connectors like PBillX the
possibility to include FreeSwitch.

2011/8/2 João Mesquita <jmesquita at freeswitch.org>

I think there are none doing this at this moment. Here's what I know tho:

1. I haven't seen the contracts or legal papers involved in the
certification
2. I've never done a connector even tho I worked with companies that did in
the past
3. I know that the homologation/certification costs money and not little
money. As far as I know, there are differences between countries when it
comes to the fee to be paid. Here is Argentina it is something close to
USD$5.000,00.
4. For you to be officially certified by them, you need to have your system
installed on at least 3 hotels with Fidelio, otherwise you just lost money.

That should pretty much give you a hint of what you are facing when it comes
to the certification process. Does your project accomodate these imposed
barriers? If they do, I might be able to help.

Regards,
João Mesquita 

On Mon, Aug 1, 2011 at 9:38 PM, Nandy Dagondon <gcd at i.ph> wrote:

hi João, 

since you had FIAS experience, would a commercial  mod_fias
license/certification be possible just like g.729?  

re companies selling FIAS connectors, i can't find one that connects FS to
Fidelio. otherwise, they would sound off in this thread.

-nandy

2011/7/6 João Mesquita <jmesquita at freeswitch.org>

Guys, be careful because I think this document as well as the protocol are
confidential. I had to sign an NDA with Fidelio to get my hands on it and
pay a fee for it as well. You might as well confirm it since you all seem to
be in the US where this type of information might be easier to get. 

There are LOTS of companies selling their connectors to Fidelio...

One other point is that you need to have the certification with them to be
considered compatible, otherwise, no consultant will install the connector
on the fidelio side. 

Regards,

João Mesquita 

On Tue, Jul 5, 2011 at 1:52 PM, Luis F Urrea <lfurrea at gmail.com> wrote:

Awesome! great suggestions to get started, 

There is also a FIAS simulator floating around.

That one may be a little harder to find? :)

On Tue, Jul 5, 2011 at 10:44 AM, Steven Ayre <steveayre at gmail.com> wrote:

I'm assuming it's this document:
ftp://ftp.veracomp.com.pl/net/nomadix/Nomadix%20-%20PMS%20info/FIAS150.pdf
Quite easy to google once I had the version number.

You may find the nicest approach is to write a FOSS libfias, then write an
endpoint module to tie FS and libfias together. Plenty of existing endpoint
modules (mod_sofia mod_skinny mod_opal mod_h323 etc) can show you examples
to get you started. Don't forget to read the FS API documentation too:
http://docs.freeswitch.org/

I'm assuming there are no license/patent restrictions to using FIAS?

Good luck!

-Steve 

On 5 July 2011 17:30, Luis F Urrea <lfurrea at gmail.com> wrote:

Hello Nandy, 

A couple of months ago I started some research on the subject and concluded
I had to write my own interface to FS, however I haven't had the time to get
the project off ground yet.

I do have a copy of FIAS specification version 1.5 from 2001 which is
publicly available I am sure it's not the latest but it should cover the
basics.

Please contact me off list if you have a hard time getting it online.

Regards

On Mon, Jul 4, 2011 at 4:07 PM, Nandy Dagondon <gcd at i.ph> wrote:

hi everybody,

anyone working on interfacing FS with Fidelio Hotel PMS?  i can't find the
FIAS protocol/specs online.  is this freely available?

tks,

nandy

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-- 
Atentamente, 
Dario García 
Consultor. 

CCCT, Nivel C2, Sector Yarey, Mz, 
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