[Freeswitch-users] Fidelio

João Mesquita jmesquita at freeswitch.org
Tue Aug 2 19:32:15 MSD 2011


Dear Dario,

Ante todo, un saludo de uno más que habla español!

I have worked with an Argentinian company called BitSense for them to
develop their hospitality solution called Coral. They have CSTA integrated
with Siemens amongst other things and their base is in fact FreeSWITCH. I am
unsure of how many hotels they managed to install and their integration with
Fidelio. I have worked in the past for a brazilian company that has a
similar product (I think they are the current Siemens solution) and I do
know ppl inside of Micros, hence my last email.

Yo conozco a ANEW por otros motivos ajenos a FS y de hecho cuando recibi tu
mail me puse en contacto con Jhonny Lagos, pero me enteré que ya no esta mas
en ANEW. Están buscando una solución hotelera? Te puedo presentar a esta
gente, son clientes mios. Será un gusto ayudarlos en lo que pueda.

Saludos,
João Mesquita



2011/8/2 Saugort Dario Garcia Tovar <dgarcia at anew.com.ve>

>  Hello all
> If you have money to afford the certification process go ahead, at the end
> you will get back the money if you see that you can put a hotel solution
> based on FS in your local market.
>
> I am new in FS world. I barely
>
> I used to work with Alcatel-Lucent OXE (IP-PBX). First the OXE, by itself,
> offer hotel funcionality: voicemail for guest, guest room admin (ready/free,
> cleaning, occupied,etc), alarm clock (at the hour programmed by the guest
> from their phone or for "hotel phone console" or admin interfase; the phone
> ring), fax service, room billing (quite different fron a normal cdr), etc,
> etc, etc. Second, OXE offer a propetary protocol to make possible PMS like
> fidelio to interface with, that means, Fidelio become the administrative
> interface, so from fidelio control room status, services, etc.
>
> So the first, do you have to adapt FS to offer a minimum of hotel
> funcionality. Second about make a PMS-FS integration could be two options or
> more: 1) adapt FS to PMS (using the integration doc); 2) many pbx vendors
> offer info about their hotel link protocol for free (not Alcatel), and are
> supported by fidelio like, OXE does, so you could develop a interface that
> emulate an already supported hotel link towards Fidelio and FS.
>
> I have a question:  has someone work with FS to offer an hotel solution?
>
>
>
>
> On 8/1/2011 9:19 PM, João Mesquita wrote:
>
> Like I said, if you can raise enough money to be able to get the
> certification going, I can talk to the ppl I know on Micros and see if we
> can get FS certified (no guarantees), but it will cost at least 5k USD, so I
> really don't know if there is enough interest.
>
> Regards,
> João Mesquita
>
>
>
> On Mon, Aug 1, 2011 at 10:36 PM, Nandy Dagondon <gcd at i.ph> wrote:
>
>> yes, certification is big obstacle. too much for our intended project.
>>  perhaps FS can apply for certification as a platform not on a
>> per-company/model basis. i just hope Fidelio would be open to the idea.
>>
>>  another option would be to ask Asterisk-FIAS connectors like PBillX the
>> possibility to include FreeSwitch.
>>
>> 2011/8/2 João Mesquita <jmesquita at freeswitch.org>
>>
>>> I think there are none doing this at this moment. Here's what I know tho:
>>>
>>> 1. I haven't seen the contracts or legal papers involved in the
>>> certification
>>> 2. I've never done a connector even tho I worked with companies that did
>>> in the past
>>> 3. I know that the homologation/certification costs money and not little
>>> money. As far as I know, there are differences between countries when it
>>> comes to the fee to be paid. Here is Argentina it is something close to
>>> USD$5.000,00.
>>> 4. For you to be officially certified by them, you need to have your
>>> system installed on at least 3 hotels with Fidelio, otherwise you just lost
>>> money.
>>>
>>> That should pretty much give you a hint of what you are facing when it
>>> comes to the certification process. Does your project accomodate these
>>> imposed barriers? If they do, I might be able to help.
>>>
>>> Regards,
>>> João Mesquita
>>>
>>>
>>>
>>>
>>> On Mon, Aug 1, 2011 at 9:38 PM, Nandy Dagondon <gcd at i.ph> wrote:
>>>
>>>> hi João,
>>>>
>>>>  since you had FIAS experience, would a commercial  mod_fias
>>>> license/certification be possible just like g.729?
>>>>
>>>>  re companies selling FIAS connectors, i can't find one that connects
>>>> FS to Fidelio. otherwise, they would sound off in this thread.
>>>>
>>>>  -nandy
>>>>
>>>>  2011/7/6 João Mesquita <jmesquita at freeswitch.org>
>>>>
>>>>> Guys, be careful because I think this document as well as the protocol
>>>>> are confidential. I had to sign an NDA with Fidelio to get my hands on it
>>>>> and pay a fee for it as well. You might as well confirm it since you all
>>>>> seem to be in the US where this type of information might be easier to get.
>>>>>
>>>>>  There are LOTS of companies selling their connectors to Fidelio...
>>>>>
>>>>>  One other point is that you need to have the certification with them
>>>>> to be considered compatible, otherwise, no consultant will install the
>>>>> connector on the fidelio side.
>>>>>
>>>>>  Regards,
>>>>> João Mesquita
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jul 5, 2011 at 1:52 PM, Luis F Urrea <lfurrea at gmail.com>wrote:
>>>>>
>>>>>> Awesome! great suggestions to get started,
>>>>>>
>>>>>>  There is also a FIAS simulator floating around.
>>>>>>
>>>>>>  That one may be a little harder to find? :)
>>>>>>
>>>>>> On Tue, Jul 5, 2011 at 10:44 AM, Steven Ayre <steveayre at gmail.com>wrote:
>>>>>>
>>>>>>> I'm assuming it's this document:
>>>>>>>
>>>>>>> ftp://ftp.veracomp.com.pl/net/nomadix/Nomadix%20-%20PMS%20info/FIAS150.pdf
>>>>>>> Quite easy to google once I had the version number.
>>>>>>>
>>>>>>> You may find the nicest approach is to write a FOSS libfias, then
>>>>>>> write an endpoint module to tie FS and libfias together. Plenty of
>>>>>>> existing endpoint modules (mod_sofia mod_skinny mod_opal mod_h323 etc) can show
>>>>>>> you examples to get you started. Don't forget to read the FS API
>>>>>>> documentation too: http://docs.freeswitch.org/
>>>>>>>
>>>>>>> I'm assuming there are no license/patent restrictions to using FIAS?
>>>>>>>
>>>>>>> Good luck!
>>>>>>>
>>>>>>> -Steve
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On 5 July 2011 17:30, Luis F Urrea <lfurrea at gmail.com> wrote:
>>>>>>>
>>>>>>>> Hello Nandy,
>>>>>>>>
>>>>>>>>  A couple of months ago I started some research on the subject and
>>>>>>>> concluded I had to write my own interface to FS, however I haven't had the
>>>>>>>> time to get the project off ground yet.
>>>>>>>>
>>>>>>>>  I do have a copy of FIAS specification version 1.5 from 2001 which
>>>>>>>> is publicly available I am sure it's not the latest but it should cover the
>>>>>>>> basics.
>>>>>>>>
>>>>>>>>  Please contact me off list if you have a hard time getting it
>>>>>>>> online.
>>>>>>>>
>>>>>>>>  Regards
>>>>>>>>
>>>>>>>>  On Mon, Jul 4, 2011 at 4:07 PM, Nandy Dagondon <gcd at i.ph> wrote:
>>>>>>>>
>>>>>>>>>  hi everybody,
>>>>>>>>>
>>>>>>>>>  anyone working on interfacing FS with Fidelio Hotel PMS?  i can't
>>>>>>>>> find the FIAS protocol/specs online.  is this freely available?
>>>>>>>>>
>>>>>>>>>  tks,
>>>>>>>>> nandy
>>>>>>>>>
>>>>>>>>>
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>
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> --
> Atentamente,
> *Dario García*
> Consultor.
>
> CCCT, Nivel C2, Sector Yarey, Mz,
> Ofc. MZ03a.
> Caracas-Venezuela.
> Teléfono: +58 212 9081842
> Cel: +58 412 2221515
> dgarcia at anew.com.ve
> http://www.anew.com.ve
>
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