[Freeswitch-users] setup an enviroment for implementating / testing IVR

Mon Apr 25 02:32:20 MSD 2011

Do you have a sound file recorded already? If so you can do a few different
things:

#1 - Emulate x5000 (demo IVR) by creating your own XML IVR file and
specifying your sound file.

#2 - Create a simple extension with play_and_get_digits. An example is found
here:
http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_play_and_get_digits

And yes, you *will* need to create an extension of some sort to route the
call. If the call is "external" - from say a VoIP provider - and coming in
via a DID then you will need to make an entry in the public dialplan
context. Check this page for an example of doing that:
http://wiki.freeswitch.org/wiki/Dialplan_XML#Example_9:_Routing_DID_to_an_extension

-MC

On Fri, Apr 22, 2011 at 5:21 PM, Frankie Yiu <frankie.k.yiu at gmail.com>wrote:

> Thanks for the input.  But dialing 5000 would be testing the demo IVR, but
> my question is that how do I make an incoming call (Do I have to dial a
> extension number?) so that I can hear my own custom audio?
>
> Sorry for the confusing/dumb question.
>
> Thank you.
>
> Frankie
>
>
>
>
>>
>> ---------- Forwarded message ----------
>> From: Philippe Le Toquin <philippe at ppmt.org>
>> To: freeswitch-users at lists.freeswitch.org
>> Date: Thu, 21 Apr 2011 21:27:10 -0400
>> Subject: Re: [Freeswitch-users] setup an enviroment for implementating /
>> testing IVR feature
>>  Hello,
>>
>> This link is a good start to get to do things with your new Freeswitch
>>
>> http://wiki.freeswitch.org/wiki/Getting_Started_Guide
>>
>> to test IVR just dial 5000 from your softphone to access a demo IVR
>>
>> One thing to change is the default password of the extension to make it a
>> bit harder to crack :)
>> Look in the vars.xml file
>>
>> /Philippe
>>
>> On 11-04-21 08:45 PM, Frankie Yiu wrote:
>>
>> Hi there,
>>
>> I would like to start implementating an IVR feature, but the first thing I
>> need to do is to able to use a softphone to dial into my freeSWITCH so that
>> an audio would start playing.
>> Right now I have the original configuration of freeSWITCH which I am not
>> sure how to dial into the system using the softphone.  For example, what
>> extension I have to call; or if I need to change anything in dialplan,
>> or configuration, etc.
>>
>> I have C# code that let me make outgoing call to my softphone, play audio
>> or collect DTMF.  But I am not sure what to do for incoming call using the
>> original configuration from freeSWITCH.
>>
>> Thanks in advance.
>>
>> Frankie
>>
>>
>> _______________________________________________
>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Boris Kovalenko <boris at tagnet.ru>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> Date: Fri, 22 Apr 2011 08:01:36 +0600
>> Subject: [Freeswitch-users] variable direction
>> Hello!
>>
>>    I found that with gateways I may use <variable .... direction="..."/>.
>> Is this possible with regular (directory) users too? If not, may somebody
>> explain why?
>>
>> --
>> С уважением,
>>  Борис Коваленко
>>  ЗАО "Тагнет"
>>  тел. +7 (3435) 230001
>>  факс +7 (3435) 230005
>>
>>
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: David Ponzone <david.ponzone at ipeva.fr>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> Date: Fri, 22 Apr 2011 04:04:21 +0200
>> Subject: [Freeswitch-users] Ringback while NOT YET bridging to leg B
>> Hi all,
>>
>> I am trying to achieve something weird, I admit.
>> I would need to receive a call from A, then wait X seconds before bridging
>> to B, but I'd like to send back a ringback to A while sleeping X seconds.
>> The point is to allow customers to have a nice ringback, which the
>> beginning of HAS to be heard by callers (like an announce in a call-center).
>>
>> A (ugly) way to do that would be to have 2 sound files: one to be played
>> when answering with playback, and then another one for the ringback. I would
>> then not use sleep at all, but the bridge would only happen when the first
>> file is over, achieving quite the same result.
>> The drawback of this is that I need to ask customers for 2 sound files,
>> and that can be a pain with most of them.
>>
>> I tried all combinations I could think of with ringback, instant_ringback,
>> with no luck.
>>
>> Any ideas ?
>>
>>  David Ponzone  Direction Technique
>> email: david.ponzone at ipeva.fr
>> tel:      01 74 03 18 97
>> gsm:   06 66 98 76 34
>>
>> Service Client IPeva
>> tel:      0811 46 26 26
>> www.ipeva.fr  -   www.ipeva-studio.com
>>
>> *Ce message et toutes les pièces jointes sont confidentiels et établis à
>> l'intention exclusive de ses destinataires. Toute utilisation ou diffusion
>> non autorisée est interdite. Tout message électronique est susceptible
>> d'altération. **IPeva** décline toute responsabilité au titre de ce
>> message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas
>> destinataire de ce message, merci de le détruire immédiatement et d'avertir
>> l'expéditeur.*
>> *
>> *
>>
>>
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Yehavi Bourvine <yehavi.bourvine at gmail.com>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> Date: Fri, 22 Apr 2011 07:11:34 +0300
>> Subject: Re: [Freeswitch-users] Changing From header in voicemail to
>> e-mail notifications
>> Hello John,
>>
>>   You have to set the following in vars,xml:
>>
>>   <X-PRE-PROCESS cmd="set" data="voicemail_account=*username*"/>
>>   <X-PRE-PROCESS cmd="set" data="voicemail_domain=*your-domain.com*"/>
>>
>>                  Regards, __Yehavi:
>>  2011/4/21 John Platts <john_platts at hotmail.com>
>>
>>>  We see FreeSWITCH mod_voicemail in the From header of the voicemail to
>>> e-mail notifications. We also want to change the E-mail address in the From
>>> header to come from a specific domain. How do we go about changing the From:
>>> header in the voicemail to e-mail notifications? We do not want FreeSWITCH
>>> mod_voicemail to appear in the From header of the e-mail messages.
>>>
>>>
>>> _______________________________________________
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Nasir Iqbal <nasir at ictinnovations.com>
>> To: freeswitch-users at lists.freeswitch.org
>> Date: Fri, 22 Apr 2011 08:44:32 +0500
>> Subject: [Freeswitch-users] ZRTP Library
>> Hi,
>>
>> As zfone download server is offline, is there anyone who can provide me
>> libzrtp SDK source?
>>
>>
>> Nasir Iqbal
>>
>> ICT Innovations
>> http://www.ictinnovations.com/
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Michael Collins <msc at freeswitch.org>
>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>> Date: Thu, 21 Apr 2011 22:49:26 -0700
>> Subject: Re: [Freeswitch-users] variable direction
>> The direction variable is set at the time of the call based upon whether
>> or not the user is the caller (outbound) or callee (inbound).
>>
>> -MC
>>
>> On Thu, Apr 21, 2011 at 7:01 PM, Boris Kovalenko <boris at tagnet.ru> wrote:
>>
>>> Hello!
>>>
>>>     I found that with gateways I may use <variable ....
>>> direction="..."/>. Is this possible with regular (directory) users too?
>>> If not, may somebody explain why?
>>>
>>> --
>>> С уважением,
>>>   Борис Коваленко
>>>   ЗАО "Тагнет"
>>>   тел. +7 (3435) 230001
>>>   факс +7 (3435) 230005
>>>
>>>
>>> _______________________________________________
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
>
> _______________________________________________
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> FreeSWITCH-users at lists.freeswitch.org
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>
>
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