[Freeswitch-users] Same caller id comes in freeswitch

[abubacker]

Dear all ,
     I faced an issue which comes rarely , when the freeswitch process 
the calls in a queue
it would give the same customer caller id to the agents


$ fifo list
<bridge fifo_name="test_fifo" bridge_start="2010-10-29 11:03:51" 
bridge_start_epoch="1288330431">
<caller uuid="161fc7e8-e31e-11df-9a13-f1c4ac37d22d" caller_id_name="" 
caller_id_number="1"></caller>
<consumer>
<uuid>1b4c7090-e31e-11df-9a28-f1c4ac37d22d</uuid>
<outgoing_uuid>c21108c2f348bea840a8bab0dbc3458a</outgoing_uuid>
</consumer>
</bridge>
<bridge fifo_name="test_fifo" bridge_start="2010-10-29 11:03:58" 
bridge_start_epoch="1288330438">
<caller uuid="164f03b4-e31e-11df-9a14-f1c4ac37d22d" caller_id_name="" 
caller_id_number="2"></caller>
<consumer>
<uuid>1c7e4614-e31e-11df-9a2c-f1c4ac37d22d</uuid>
<outgoing_uuid>906dab93f19c508ba53ef7628ee7ce3b</outgoing_uuid>
</consumer>
</bridge>

above output  says that the caller_id_number 1 and 2 are connected with 
the agent 1000 and 1001
but in the twinkle it says  both 1 and 1 are connected with the agent 
1000 and agent 1001
why it is showing bad caller id

Note: Don't know whether attachment is allowed ( sorry if it has been 
prohibited )

-- 
Best regards,
N.Abubacker ,
Associate system engineer ,
bk systems pvt ltd ,
Ph : 9144-43902701

Disclaimer: http://www.bksystems.co.in/email-policy

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