<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="content-type" content="text/html; charset=ISO-8859-1">
</head>
<body text="#000000" bgcolor="#ffffff">
Dear all , <br>
I faced an issue which comes rarely , when the freeswitch process
the calls in a queue <br>
it would give the same customer caller id to the agents <br>
<br>
<br>
<small>$ fifo list <br>
<bridge fifo_name="test_fifo" bridge_start="2010-10-29 11:03:51"
bridge_start_epoch="1288330431"><br>
<caller uuid="161fc7e8-e31e-11df-9a13-f1c4ac37d22d"
caller_id_name="" caller_id_number="1"></caller><br>
<consumer><br>
<uuid>1b4c7090-e31e-11df-9a28-f1c4ac37d22d</uuid><br>
<outgoing_uuid>c21108c2f348bea840a8bab0dbc3458a</outgoing_uuid><br>
</consumer><br>
</bridge><br>
<bridge fifo_name="test_fifo" bridge_start="2010-10-29
11:03:58" bridge_start_epoch="1288330438"><br>
<caller uuid="164f03b4-e31e-11df-9a14-f1c4ac37d22d"
caller_id_name="" caller_id_number="2"></caller><br>
<consumer><br>
<uuid>1c7e4614-e31e-11df-9a2c-f1c4ac37d22d</uuid><br>
<outgoing_uuid>906dab93f19c508ba53ef7628ee7ce3b</outgoing_uuid><br>
</consumer><br>
</bridge></small><br>
<br>
above output says that the caller_id_number 1 and 2 are connected with
the agent 1000 and 1001 <br>
but in the twinkle it says both 1 and 1 are connected with the agent
1000 and agent 1001<br>
why it is showing bad caller id <br>
<br>
Note: Don't know whether attachment is allowed ( sorry if it has been
prohibited ) <br>
<pre class="moz-signature" cols="72">--
Best regards,
N.Abubacker ,
Associate system engineer ,
bk systems pvt ltd ,
Ph : 9144-43902701
Disclaimer: <a class="moz-txt-link-freetext" href="http://www.bksystems.co.in/email-policy">http://www.bksystems.co.in/email-policy</a>
</pre>
</body>
</html>