[Freeswitch-users] Call back from voice mail creates loop

Michael Collins msc at freeswitch.org
Mon Oct 4 10:40:18 PDT 2010


Are you trying to bridge the current leg (user <--> voicemail) to another
endpoint? If so, how are you doing that? Are you transferring the leg back
into the dialplan for processing?

Pastebin all the relevant info, including a debug log of the call looping.

-MC

On Mon, Oct 4, 2010 at 8:03 AM, Tim St. Pierre <
fs-list at communicatefreely.net> wrote:

> Hello,
>
> I'm trying to set up the option in voicemail so that users can return a
> call directly from VM.
>
> In my voicemail.conf.xml profile I have specified the dialplan as XML and
> the context as "internal",
> which is what I use for calls coming from our endpoints or authenticated
> users.
>
> In our internal dialplan, we do some pattern matching and call an
> appropriate lua dialplan script to
> do build a set of instructions.
>
> Problem is, the lua scripts are looking at the destination_number variable
> to decide where to send
> the call.  This variable is still set to "voicemail" from when the user
> called into their voicemail.
>  Shouldn't the voicemail app have set that to the number we want to call
> back?
>
> I used the info app to look at the variables, and I didn't see anything
> obvious.
>
> Is destination_number the correct variable to use in a lua script that
> generates a dialplan?
>
> -Tim
>
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