[Freeswitch-users] DTMF stopped working

[Michael Collins]

I'd recommend getting a pcap of the incoming call and then listen for DTMFs
in the audio stream using Wireshark. If you don't hear the DTMFs in the pcap
then you know that the digits aren't even making it to you and that you'll
need to talk to your carrier. If the DTMFs are present then you will need to
dig a little deeper on your end.

Check this page for some tips:
http://wiki.freeswitch.org/wiki/Packet_Capture

-MC

On Tue, May 4, 2010 at 5:00 AM, Andy <andy at fabulous4.co.uk> wrote:

>  Hi folks,
>
> What would cause DTMF to suddenly stop working on inbound calls? I have a
> relatively simple setup with folks diallg in and navigating through an IVR
> menu. I'm using start_dtmf in the dialplan and I can see this being called
> at the start of the call. Basically everything was working fine before the
> weeked, nothing has changed though we did have some problems with our
> internet connection and now none of the dtmf tones in the incoming calls are
> being indentified by freeswitch. Any clues?
>
> Many thanks
> Andy
>
>
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20100504/8c4d595b/attachment.html