[Freeswitch-users] IVR Menu - Timeout and Invalid Options

Aloysius Lloyd lloyd.aloysius at gmail.com
Tue Mar 9 20:59:14 PST 2010


Frank ,

Thank you for your help.

Lloyd

On Tue, Mar 9, 2010 at 8:17 PM, Frank Carmickle <frank at carmickle.com> wrote:

> Hello
>
> On Tue, Mar 09, Aloysius Lloyd wrote:
> > Hi All,
> >
> > I am trying to setup a simple IVR with two options , timeout action and
> > Invalid digits pressed. here is the partial IVR Menu.
> >
> >
> > <entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
> > default"/>
> > <entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
> > default"/>
>
> Add something like.
>
>                timeout="3000"
>                inter-digit-timeout="2000"
>                max-failures="3"
>                max-timeouts="3"
>
> Then in the dialplan after you've called the ivr tranfer to another exten.
>  Be careful to make sure that hangup after bridge gets set so that you don't
> ring the exten when someone who has been called from the ivr hangs up.
>
> HTH
> --FC
>
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