[Freeswitch-users] IVR Menu - Timeout and Invalid Options

Frank Carmickle frank at carmickle.com
Tue Mar 9 17:17:40 PST 2010


Hello

On Tue, Mar 09, Aloysius Lloyd wrote:
> Hi All,
> 
> I am trying to setup a simple IVR with two options , timeout action and
> Invalid digits pressed. here is the partial IVR Menu.
> 
> 
> <entry action="menu-exec-app" digits="1" param="execute_extension 201 XML
> default"/>
> <entry action="menu-exec-app" digits="2" param="execute_extension 202 XML
> default"/>

Add something like.

                timeout="3000"
                inter-digit-timeout="2000"
                max-failures="3"
                max-timeouts="3"
 
Then in the dialplan after you've called the ivr tranfer to another exten.  Be careful to make sure that hangup after bridge gets set so that you don't ring the exten when someone who has been called from the ivr hangs up.

HTH
--FC




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