[Freeswitch-users] Using fifo_orbit_announce For On-hook Agent

Michael Collins msc at freeswitch.org
Mon Jun 28 10:24:14 PDT 2010


I am not sure I understand what your setup is. Do you have a separate FIFO
queue for each agent? That would be the only way that each agent could have
his own specific announcement. Each FIFO queue has only one set of orbit
parameters (extension, context, dialplan, announcement file). What are you
trying to accomplish?

-MC

On Fri, Jun 25, 2010 at 6:39 AM, afshin afzali <a.afzali2003 at gmail.com>wrote:

> Hi FreeSWITCH,
>
> I want to use fifo_orbit_announce to play specific agent greeting to his
> caller (can not insert it to caller dialplan). As my agents are on-hook
> (they use extensions to login / logout of queues) , I don't know if I could
> set this variable in login extension! If I can not use this way, is there
> any other way?
>
> appreciate all comments,
> BEST,
> -- afshin
>
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