[Freeswitch-users] Is this queue flow correct?

Jingwei Yang jingwei.yang at gmail.com
Mon Jan 25 01:13:21 PST 2010 

I see.. thanks!

On Mon, Jan 25, 2010 at 4:28 PM, Seven Du <dujinfang at gmail.com> wrote:

> try to use <action application="info" ...  to see all the available params
>
> 2010/1/25 Jingwei Yang <jingwei.yang at gmail.com>:
> > Thanks João. In 01_fifo.xml, the agent uses the action below to sign up.
> >
> > <action application="set" data="result=${fifo_member(add ACD$1
> > {fifo_member_wait=nowait}loopback/1${user_name}/default/XML )"/>
> >
> > The variable ${user_name} was empty when I tried both skypiax and
> dingaling.
> >
> > 2010/1/25 João Mesquita <jmesquita at freeswitch.org>
> >>
> >> What user_name? I don't understand that statement.
> >> I think that you can always use
> >> http://wiki.freeswitch.org/wiki/Channel_Variables#api_hangup_hook
> >> Regards,
> >> João Mesquita
> >> FSComm Developer
> >>
> >>
> >> On Sat, Jan 23, 2010 at 4:00 AM, Jingwei Yang <jingwei.yang at gmail.com>
> >> wrote:
> >>>
> >>> Hi João, do you know how to sign the agent off automatically when
> either
> >>> party hangs up the call?
> >>>
> >>> Here's how I originate the call to the agent and sign him up in ACD1:
> >>>
> >>> originate skypiax/ANY/jingwei.yang 6*1
> >>>
> >>> However, I found the user_name property is empty. May I know how it is
> >>> set?
> >>>
> >>> Thanks and best regards,
> >>> -Jingwei
> >>>
> >>> On Fri, Jan 22, 2010 at 10:06 AM, Jingwei Yang <jingwei.yang at gmail.com
> >
> >>> wrote:
> >>>>
> >>>> Hi João, thanks for the reply. I'll try it out.
> >>>>
> >>>> Regards,
> >>>> -Jingwei
> >>>>
> >>>> 2010/1/22 João Mesquita <jmesquita at freeswitch.org>
> >>>>>
> >>>>> Jingwei, check my contrib dir. I think it may help you with one FIFO
> >>>>> since we are able there to sign in and sign off dynamic agents as
> well as
> >>>>> customize what we do when the FIFO makes a call to them.
> >>>>>
> >>>>> Regards,
> >>>>> João Mesquita
> >>>>> FSComm Developer
> >>>>>
> >>>>> On Thu, Jan 21, 2010 at 10:05 PM, Jingwei Yang <
> jingwei.yang at gmail.com>
> >>>>> wrote:
> >>>>>>
> >>>>>> Thanks for the reply. All the agents are dynamic and I can't
> predefine
> >>>>>> them in the config file.
> >>>>>>
> >>>>>> Regards,
> >>>>>> -Jingwei
> >>>>>>
> >>>>>> On Fri, Jan 22, 2010 at 12:50 AM, François Delawarde
> >>>>>> <fdelawarde at wirelessmundi.com> wrote:
> >>>>>>>
> >>>>>>> Why do you need 2 fifos? You could have callback agents connected
> to
> >>>>>>> the
> >>>>>>> fifo and send incoming calls there, mod_fifo will do the rest.
> >>>>>>>
> >>>>>>> To configure agents for callback:
> >>>>>>>
> http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback
> >>>>>>>
> >>>>>>> To place a call into a fifo:
> >>>>>>>
> >>>>>>>
> http://wiki.freeswitch.org/wiki/Mod_fifo#Put_a_caller_into_a_FIFO_queue
> >>>>>>>
> >>>>>>> François.
> >>>>>>>
> >>>>>>> On Thu, 2010-01-21 at 23:39 +0800, Jingwei Yang wrote:
> >>>>>>> > Sorry about the confusion, I'm just trying to think over all the
> >>>>>>> > abnormal situations before the implementation and hope the flow
> has
> >>>>>>> > no
> >>>>>>> > design flaws.
> >>>>>>> >
> >>>>>>> > Client A is parked in Queue 1, multiple consumers will be ringed
> to
> >>>>>>> > answer him. And once the first one is connected, all the rest
> will
> >>>>>>> > hang up. This is the targeted function.
> >>>>>>> >
> >>>>>>> > To achieve this, I'm considering to originate a call to each
> >>>>>>> > consumer
> >>>>>>> > and put the calls in Queue 2. Then intercept client A to the
> first
> >>>>>>> > element of Queue 2.
> >>>>>>> >
> >>>>>>> > I'm not sure if it's the usual or the best way. If you feel not,
> >>>>>>> > please don't hesitate to correct me. Any thoughts are warmly
> >>>>>>> > appreciated.
> >>>>>>> >
> >>>>>>> > On Thu, Jan 21, 2010 at 7:41 PM, Seven Du <dujinfang at gmail.com>
> >>>>>>> > wrote:
> >>>>>>> >         what no errors mean? how do you originate calls to
> >>>>>>> > consumers?
> >>>>>>> >         I don't
> >>>>>>> >         understand your scenario.
> >>>>>>> >
> >>>>>>> >         2010/1/21, Jingwei Yang <jingwei.yang at gmail.com>:
> >>>>>>> >
> >>>>>>> >         > Hi All,
> >>>>>>> >         >
> >>>>>>> >         > Please advise whether the following flow makes sense.
> >>>>>>> >         >
> >>>>>>> >         > 1. Client A calls in and parked in Queue 1
> >>>>>>> >         > 2. Originate calls to several consumers simultaneously
> >>>>>>> > and
> >>>>>>> >         park them in
> >>>>>>> >         > Queue 2
> >>>>>>> >         > 3. Intercept A's call to the first consumer of Queue 2
> >>>>>>> >         >
> >>>>>>> >         > Basically I want A's call picked up by the first among
> >>>>>>> > many
> >>>>>>> >         consumers with
> >>>>>>> >         > no errors. Please let me know whether I'm on the right
> >>>>>>> >         track.
> >>>>>>> >         >
> >>>>>>> >         > Thanks and best regards,
> >>>>>>> >         > -Jingwei
> >>>>>>> >         >
> >>>>>>> >
> >>>>>>> >
> >>>>>>> >         _______________________________________________
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