[Freeswitch-users] Polycom Consultative Transfer and Voicemail

[Troy Anderson]

Hello,

I'm on the latest trunk version (16440) and having an issue with Polycom and transferring.  The dial plan is set up so that unanswered calls go to voicemail.  When I answer a call with a polycom phone and then transfer that call to another phone, if the other phone doesn't pick up and the voicemail app starts, then I hit transfer again with the intent of having the caller leave a voicemail, the call is dropped.  If the phone does pick up during the transfer, it works fine.

I also have an Aastra phone, and when I do the same thing, but from the Aastra phone, it works as expected.  Is this known to be a problem with Polycom?

Thanks!
Troy