[Freeswitch-users] demo_ivr cannot find sound files viarelative paths

[Robert Hadley]

That was it.  Thanks Mike.

 

This test build was trunk and default configs.  The problem is in the trunk
vars.xml this line has been removed.  I added this line back to vars.xml and
the demo_ivr started working again.

 

  <X-PRE-PROCESS cmd="set"
data="sound_prefix=$${base_dir}/sounds/en/us/callie"/>

 

The IVR source must still require sound_prefix to be set (and does not use
the new sounds_dir variable).

 

Thanks again,

Robert

 

  _____  

From: Michael Jerris [mailto:mike at jerris.com] 
Sent: Wednesday, February 10, 2010 9:34 PM
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] demo_ivr cannot find sound files viarelative
paths

 

did you make any changes to the default configs?  what is in your vars.xml
related to sounds?  the relative paths were always relative to that dir, did
you make any changes to the sounds prefix ?

 

Mike

 

On Feb 10, 2010, at 11:57 PM, Michael Collins wrote:





If I read this log correctly it failed to find the "invalid entry" file but
it did find the phrases just fine. Can you confirm the presence of this
file:
/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_e
ntry.wav

(It looks like this call is at 8kHz so that's where I'm assuming FS is
looking to find the sound file...)

-MC

On Wed, Feb 10, 2010 at 10:50 AM, Robert Hadley <robert.hadley at teotech.com>
wrote:



Hi,

 

It appears a recent change (possibly the new sounds_dir variable or the new
ivr_menu folder?) may have broken relative sound file paths in the IVR.  I
built a today's trunk version and installed to the default location. Using
the default conf files the demo_ivr cannot find files based on the relative
paths specified in ivr_menus/demo_ivr.xml.

 

[root at TEO-UCM-T2 conf]# cat ivr_menus/demo_ivr.xml

<include>

  <!-- demo IVR setup -->

  <!-- demo IVR, Main Menu -->

  <menu name="demo_ivr"

      greet-long="phrase:demo_ivr_main_menu"

      greet-short="phrase:demo_ivr_main_menu_short"

      invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"

      exit-sound="voicemail/vm-goodbye.wav"

 

 

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_menu.c:414 Executing IVR menu
demo_ivr

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:118 No language
specified - Using [en]

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-welcome_to_freeswitch.wav] (en:en)

2010-02-10 10:32:15.300337 [DEBUG] switch_ivr_play_say.c:1158 Codec
Activated L16 at 8000hz 1 channels 20ms

2010-02-10 10:32:17.922147 [DEBUG] switch_ivr_play_say.c:1450 done playing
file

2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)

2010-02-10 10:32:18.042149 [DEBUG] switch_ivr_play_say.c:1158 Codec
Activated L16 at 8000hz 1 channels 20ms

2010-02-10 10:32:19.962158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:19.962158 [DEBUG] switch_ivr_play_say.c:1450 done playing
file

2010-02-10 10:32:20.082156 [DEBUG] switch_ivr_menu.c:329 waiting for 3/4
digits t/o 2000

2010-02-10 10:32:20.120617 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:400

2010-02-10 10:32:20.442158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:20.682162 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:376 digits '2222'

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:470 action regex [2222]
[/^(10[01][0-9])$/] [0]

2010-02-10 10:32:20.682162 [DEBUG] switch_ivr_menu.c:560 IVR menu 'demo_ivr'
caught invalid input '2222'

2010-02-10 10:32:20.682162 [ERR] mod_sndfile.c:194 Error Opening File
[/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav] [System
error : No such file or directory.]

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:118 No language
specified - Using [en]

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[silence_stream://1000] (en:en)

2010-02-10 10:32:21.701505 [DEBUG] switch_ivr_play_say.c:1158 Codec
Activated L16 at 8000hz 1 channels 20ms

2010-02-10 10:32:22.700352 [DEBUG] switch_ivr_play_say.c:1450 done playing
file

 

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