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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>That was it. Thanks Mike.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This test build was trunk and default
configs. The problem is in the trunk vars.xml this line has been removed.
I added this line back to vars.xml and the demo_ivr started working again.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face="Courier New"><span
style='font-size:9.0pt;font-family:"Courier New";color:navy'>
<X-PRE-PROCESS cmd="set"
data="sound_prefix=$${base_dir}/sounds/en/us/callie"/><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The IVR source must still require
sound_prefix to be set (and does not use the new sounds_dir variable).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks again,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Robert<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=3 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Michael Jerris
[mailto:mike@jerris.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, February 10, 2010
9:34 PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">freeswitch-users@lists.freeswitch.org</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [Freeswitch-users]
demo_ivr cannot find sound files viarelative paths</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>did you make any changes to the default configs? what is in your
vars.xml related to sounds? the relative paths were always relative to
that dir, did you make any changes to the sounds prefix ?<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Mike<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Feb 10, 2010, at 11:57 PM, Michael Collins wrote:<o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br>
<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>If I read this log
correctly it failed to find the "invalid entry" file but it did find
the phrases just fine. Can you confirm the presence of this file:<br>
/usr/local/freeswitch/sounds/en/us/callie/ivr/8000/ivr-that_was_an_invalid_entry.wav<br>
<br>
(It looks like this call is at 8kHz so that's where I'm assuming FS is looking
to find the sound file...)<br>
<br>
-MC<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Wed, Feb 10, 2010 at 10:50 AM, <st1:PersonName w:st="on">Robert
Hadley</st1:PersonName> <<a href="mailto:robert.hadley@teotech.com">robert.hadley@teotech.com</a>>
wrote:<br>
<br>
<o:p></o:p></span></font></p>
<div link=blue vlink=purple>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi,</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>It appears a
recent change (possibly the new sounds_dir variable or the new ivr_menu
folder?) may have broken relative sound file paths in the IVR. I built a
today’s trunk version and installed to the default location. Using the
default conf files the demo_ivr cannot find files based on the relative paths
specified in ivr_menus/demo_ivr.xml.</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>[root@TEO-UCM-T2
conf]# cat ivr_menus/demo_ivr.xml</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'><include></span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>
<!-- demo IVR setup --></span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>
<!-- demo IVR, Main Menu --></span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>
<menu name="demo_ivr"</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>
greet-long="phrase:demo_ivr_main_menu"</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>
greet-short="phrase:demo_ivr_main_menu_short"</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 color=blue face="Courier New"><span style='font-size:9.0pt;font-family:
"Courier New";color:blue'>
invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 color=blue face="Courier New"><span style='font-size:9.0pt;font-family:
"Courier New";color:blue'>
exit-sound="voicemail/vm-goodbye.wav"</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=1 face="Courier New"><span style='font-size:9.0pt;
font-family:"Courier New"'> </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_menu.c:414 Executing IVR menu demo_ivr</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 color="#ff6600" face="Courier New"><span style='font-size:9.0pt;
font-family:"Courier New";color:#FF6600'>2010-02-10 10:32:15.300337 [DEBUG]
switch_ivr_play_say.c:118 No language specified - Using [en]</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-welcome_to_freeswitch.wav] (en:en)</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:15.300337 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:17.922147 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:18.042149 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[ivr/ivr-this_ivr_will_let_you_test_features.wav] (en:en)</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:18.042149 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:19.962158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:19.962158 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.082156 [DEBUG] switch_ivr_menu.c:329 waiting for 3/4 digits t/o 2000</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.120617 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:400</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.442158 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.682162 [DEBUG] switch_rtp.c:2417 RTP RECV DTMF 2:800</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:376 digits '2222'</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:470 action regex [2222]
[/^(10[01][0-9])$/] [0]</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:20.682162 [DEBUG] switch_ivr_menu.c:560 IVR menu 'demo_ivr' caught
invalid input '2222'</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 color=red face="Courier New"><span style='font-size:9.0pt;font-family:
"Courier New";color:red'>2010-02-10 10:32:20.682162 [ERR] mod_sndfile.c:194
Error Opening File [/usr/local/freeswitch/sounds/ivr/ivr-that_was_an_invalid_entry.wav]
[System error : No such file or directory.]</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:118 No language specified - Using
[en]</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:273 Handle
play-file:[silence_stream://1000] (en:en)</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:21.701505 [DEBUG] switch_ivr_play_say.c:1158 Codec Activated L16@8000hz 1
channels 20ms</span></font><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=1 face="Courier New"><span style='font-size:9.0pt;font-family:"Courier New"'>2010-02-10
10:32:22.700352 [DEBUG] switch_ivr_play_say.c:1450 done playing file</span></font><o:p></o:p></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font><o:p></o:p></p>
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