[Freeswitch-users] outbound sip call: NO_USER_RESPONSE

[Michael Collins]

On Wed, Apr 21, 2010 at 3:10 PM, Neil Patel <neilp at cs.stanford.edu> wrote:

> I'm trying to make a sip call using Gizmo. I set up the profile as
> specified here<http://wiki.freeswitch.org/wiki/Provider_Configuration:_Gizmo>and dropped it into /conf/sip_profiles/external/. I can see that the profile
> is registered when I check sofia status from CLI:
>                      Name   Type                                      Data
> State
>
> =================================================================================================
>                  ...
>          external::gizmo gateway            sip:otalo at proxy01.sipphone.com<sip%3Aotalo at proxy01.sipphone.com>
> REGED
>            ...
>
> =================================================================================================
>
> On a call event, I invoke the lua commands:
>
> sessiondata = "sofia/gateway/gizmo/<num>"
> new_session = freeswitch.Session(sessiondata)
>
> What happens if you do something like this at the CLI:
originate sofia/gateway/gizmo/<num> <target ext>

Be sure to turn on sip trace for the external profile to see if anything
interesting is happening.
-MC


>
> From this I'm getting a NO_USER_RESPONSE error:
>
> 2010-04-21 11:31:16.169900 [DEBUG] sofia.c:4153 Channel sofia/internal/
> 1234 at conference.freeswitch.org entering state [terminated][480]
> 2010-04-21 11:31:16.169900 [NOTICE] sofia.c:4789 Hangup sofia/internal/
> 1234 at conference.freeswitch.org [CS_CONSUME_MEDIA] [NO_USER_RESPONSE]
> 2010-04-21 11:31:16.169900 [DEBUG] switch_channel.c:2071 Send signal
> sofia/internal/1234 at conference.freeswitch.org [KILL]
> 2010-04-21 11:31:16.169900 [DEBUG] switch_core_session.c:1018 Send signal
> sofia/internal/1234 at conference.freeswitch.org [BREAK]
> 2010-04-21 11:31:16.169900 [DEBUG] switch_core_state_machine.c:314
> (sofia/internal/1234 at conference.freeswitch.org) Running State Change
> CS_HANGUP
> 2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:499
> (sofia/internal/1234 at conference.freeswitch.org) State HANGUP
> 2010-04-21 11:31:16.170748 [DEBUG] mod_sofia.c:408 sofia/internal/
> 1234 at conference.freeswitch.org Overriding SIP cause 408 with 480 from the
> other leg
> 2010-04-21 11:31:16.170748 [DEBUG] mod_sofia.c:414 Channel sofia/internal/
> 1234 at conference.freeswitch.org hanging up, cause: NO_USER_RESPONSE
> 2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:46
> sofia/internal/1234 at conference.freeswitch.org Standard HANGUP, cause:
> NO_USER_RESPONSE
> 2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:499
> (sofia/internal/1234 at conference.freeswitch.org) State HANGUP going to
> sleep
> 2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:333
> (sofia/internal/1234 at conference.freeswitch.org) State Change CS_HANGUP ->
> CS_REPORTING
> 2010-04-21 11:31:16.170748 [DEBUG] switch_core_session.c:1018 Send signal
> sofia/internal/1234 at conference.freeswitch.org [BREAK]
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:314
> (sofia/internal/1234 at conference.freeswitch.org) Running State Change
> CS_REPORTING
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:590
> (sofia/internal/1234 at conference.freeswitch.org) State REPORTING
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:53
> sofia/internal/1234 at conference.freeswitch.org Standard REPORTING, cause:
> NO_USER_RESPONSE
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:590
> (sofia/internal/1234 at conference.freeswitch.org) State REPORTING going to
> sleep
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:327
> (sofia/internal/1234 at conference.freeswitch.org) State Change CS_REPORTING
> -> CS_DESTROY
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_session.c:1018 Send signal
> sofia/internal/1234 at conference.freeswitch.org [BREAK]
> 2010-04-21 11:31:16.171750 [DEBUG] switch_core_session.c:1161 Session 4
> (sofia/internal/1234 at conference.freeswitch.org) Locked, Waiting on
> external entities
> 2010-04-21 11:31:16.177790 [DEBUG] switch_ivr_originate.c:3228 Originate
> Resulted in Error Cause: 18 [NO_USER_RESPONSE]
> *2010-04-21 11:31:16.177790 [ERR] mod_conference.c:4563 Cannot create
> outgoing channel, cause: NO_USER_RESPONSE*
> 2010-04-21 11:31:16.177790 [NOTICE] mod_conference.c:4566 Hangup
> sofia/internal/1001 at server.IP [CS_EXECUTE] [NO_USER_RESPONSE]
> 2010-04-21 11:31:16.177790 [NOTICE] switch_core_session.c:1179 Session 4
> (sofia/internal/1234 at conference.freeswitch.org) Ended
> 2010-04-21 11:31:16.177790 [NOTICE] switch_core_session.c:1181 Close
> Channel sofia/internal/1234 at conference.freeswitch.org [CS_DESTROY]
> 2010-04-21 11:31:16.177790 [DEBUG] switch_core_state_machine.c:428
> (sofia/internal/1234 at conference.freeswitch.org) Running State Change
> CS_DESTROY
> 2010-04-21 11:31:16.177790 [DEBUG] switch_channel.c:2071 Send signal
> sofia/internal/1001 at server.IP [KILL]
> 2010-04-21 11:31:16.177790 [DEBUG] switch_core_state_machine.c:439
> (sofia/internal/1234 at conference.freeswitch.org) State DESTROY
> 2010-04-21 11:31:16.177790 [DEBUG] mod_sofia.c:341 sofia/internal/
> 1234 at conference.freeswitch.org SOFIA DESTROY
> 2010-04-21 11:31:16.177790 [DEBUG] switch_core_session.c:1018 Send signal
> sofia/internal/1001 at server.IP [BREAK]
>
> Strangely, I get the same error even if I put in some arbitrary gateway name in the lua code, so it seems like possibly the profile isn't being properly read. I also thought that perhaps I should be using "sofia/gateway/external::gizmo/<num>" instead of "../gizmo/..", but that didn't seem to work. I haven't made any other changes to conf files, though perhaps I'm missing something?
>
> Thanks in advance,
> Neil
>
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