[Freeswitch-users] outbound sip call: NO_USER_RESPONSE

[Neil Patel]

I'm trying to make a sip call using Gizmo. I set up the profile as specified
here <http://wiki.freeswitch.org/wiki/Provider_Configuration:_Gizmo> and
dropped it into /conf/sip_profiles/external/. I can see that the profile is
registered when I check sofia status from CLI:
                     Name   Type                                      Data
State
=================================================================================================
                 ...
         external::gizmo gateway
sip:otalo at proxy01.sipphone.com<sip%3Aotalo at proxy01.sipphone.com>
REGED
           ...
=================================================================================================

On a call event, I invoke the lua commands:

sessiondata = "sofia/gateway/gizmo/<num>"
new_session = freeswitch.Session(sessiondata)

>From this I'm getting a NO_USER_RESPONSE error:

2010-04-21 11:31:16.169900 [DEBUG] sofia.c:4153 Channel sofia/internal/
1234 at conference.freeswitch.org entering state [terminated][480]
2010-04-21 11:31:16.169900 [NOTICE] sofia.c:4789 Hangup sofia/internal/
1234 at conference.freeswitch.org [CS_CONSUME_MEDIA] [NO_USER_RESPONSE]
2010-04-21 11:31:16.169900 [DEBUG] switch_channel.c:2071 Send signal
sofia/internal/1234 at conference.freeswitch.org [KILL]
2010-04-21 11:31:16.169900 [DEBUG] switch_core_session.c:1018 Send signal
sofia/internal/1234 at conference.freeswitch.org [BREAK]
2010-04-21 11:31:16.169900 [DEBUG] switch_core_state_machine.c:314
(sofia/internal/1234 at conference.freeswitch.org) Running State Change
CS_HANGUP
2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:499
(sofia/internal/1234 at conference.freeswitch.org) State HANGUP
2010-04-21 11:31:16.170748 [DEBUG] mod_sofia.c:408 sofia/internal/
1234 at conference.freeswitch.org Overriding SIP cause 408 with 480 from the
other leg
2010-04-21 11:31:16.170748 [DEBUG] mod_sofia.c:414 Channel sofia/internal/
1234 at conference.freeswitch.org hanging up, cause: NO_USER_RESPONSE
2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:46
sofia/internal/1234 at conference.freeswitch.org Standard HANGUP, cause:
NO_USER_RESPONSE
2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:499
(sofia/internal/1234 at conference.freeswitch.org) State HANGUP going to sleep
2010-04-21 11:31:16.170748 [DEBUG] switch_core_state_machine.c:333
(sofia/internal/1234 at conference.freeswitch.org) State Change CS_HANGUP ->
CS_REPORTING
2010-04-21 11:31:16.170748 [DEBUG] switch_core_session.c:1018 Send signal
sofia/internal/1234 at conference.freeswitch.org [BREAK]
2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:314
(sofia/internal/1234 at conference.freeswitch.org) Running State Change
CS_REPORTING
2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:590
(sofia/internal/1234 at conference.freeswitch.org) State REPORTING
2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:53
sofia/internal/1234 at conference.freeswitch.org Standard REPORTING, cause:
NO_USER_RESPONSE
2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:590
(sofia/internal/1234 at conference.freeswitch.org) State REPORTING going to
sleep
2010-04-21 11:31:16.171750 [DEBUG] switch_core_state_machine.c:327
(sofia/internal/1234 at conference.freeswitch.org) State Change CS_REPORTING ->
CS_DESTROY
2010-04-21 11:31:16.171750 [DEBUG] switch_core_session.c:1018 Send signal
sofia/internal/1234 at conference.freeswitch.org [BREAK]
2010-04-21 11:31:16.171750 [DEBUG] switch_core_session.c:1161 Session 4
(sofia/internal/1234 at conference.freeswitch.org) Locked, Waiting on external
entities
2010-04-21 11:31:16.177790 [DEBUG] switch_ivr_originate.c:3228 Originate
Resulted in Error Cause: 18 [NO_USER_RESPONSE]
*2010-04-21 11:31:16.177790 [ERR] mod_conference.c:4563 Cannot create
outgoing channel, cause: NO_USER_RESPONSE*
2010-04-21 11:31:16.177790 [NOTICE] mod_conference.c:4566 Hangup
sofia/internal/1001 at server.IP [CS_EXECUTE] [NO_USER_RESPONSE]
2010-04-21 11:31:16.177790 [NOTICE] switch_core_session.c:1179 Session 4
(sofia/internal/1234 at conference.freeswitch.org) Ended
2010-04-21 11:31:16.177790 [NOTICE] switch_core_session.c:1181 Close Channel
sofia/internal/1234 at conference.freeswitch.org [CS_DESTROY]
2010-04-21 11:31:16.177790 [DEBUG] switch_core_state_machine.c:428
(sofia/internal/1234 at conference.freeswitch.org) Running State Change
CS_DESTROY
2010-04-21 11:31:16.177790 [DEBUG] switch_channel.c:2071 Send signal
sofia/internal/1001 at server.IP [KILL]
2010-04-21 11:31:16.177790 [DEBUG] switch_core_state_machine.c:439
(sofia/internal/1234 at conference.freeswitch.org) State DESTROY
2010-04-21 11:31:16.177790 [DEBUG] mod_sofia.c:341 sofia/internal/
1234 at conference.freeswitch.org SOFIA DESTROY
2010-04-21 11:31:16.177790 [DEBUG] switch_core_session.c:1018 Send signal
sofia/internal/1001 at server.IP [BREAK]

Strangely, I get the same error even if I put in some arbitrary
gateway name in the lua code, so it seems like possibly the profile
isn't being properly read. I also thought that perhaps I should be
using "sofia/gateway/external::gizmo/<num>" instead of "../gizmo/..",
but that didn't seem to work. I haven't made any other changes to conf
files, though perhaps I'm missing something?

Thanks in advance,
Neil
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