[Freeswitch-users] Mod directory

Mon Apr 12 14:15:01 PDT 2010

Ok here¹s my ivr menu*****

  <configuration name="ivr.conf" description="IVR menus">
    <menus>
      <menu name="auto_attendant_1"
        greet-long="ivr/ivr-welcome_to_freeswitch.wav"
        greet-short="ivr/ivr-welcome_to_freeswitch.wav"
        timeout="10000"
        invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
        exit-sound="voicemail/vm-goodbye.wav"
        inter-digit-timeout="2000"
        max-failures="3"
        digit-len="4">
      <entry action="menu-exec-app" digits="1" param="bridge
sofia/$${domain}/888 at conference.freeswitch.org"/>
      <entry action="menu-exec-app" digits="2" param="transfer 2013 XML
context_1"/>    <!-- FS echo -->
      <entry action="menu-exec-app" digits="3" param="transfer 9999 XML
default"/>    <!-- MOH -->
      <entry action="menu-sub" digits="4" param="demo_ivr_submenu"/>  <!--
demo sub menu -->
      <entry action="menu-exec-app" digits="5" param="transfer 1234*256
enum"/>    <!-- Screaming monkeys -->
      <entry action="menu-exec-app" digits="/^(10[01][0-9])$/"
param="transfer $1 XML default"/> <!-- dial ext & x-fer -->
      <entry action="menu-top" digits="9"/>    <!-- Repeat this menu -->
      <entry action="menu-exec-app" digits="7" param="directory default
context_1"/>
     </menu>
        <!-- Demo IVR, Sub Menu -->
    <menu name="demo_ivr_submenu"
        greet-long="phrase:demo_ivr_sub_menu"
        greet-short="phrase:demo_ivr_sub_menu_short"
        invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
        exit-sound="voicemail/vm-goodbye.wav"
        timeout="15000"
        max-failures="3">
      <entry action="menu-top" digits="*"/>
     </menu>
    </menus>
  </configuration>
</include>

And here¹s my dialplan*****

 <extension name="main_number_39" continue="true">
      <condition field="destination_number" expression="^4157960191$">
        <action application="answer"/>
        <action application="sleep" data="1000"/>
        <action application="ivr" data="auto_attendant_1"/>
      </condition>
    </extension>

Thanks
Sean

On 4/12/10 1:59 PM, "Aloysius Lloyd" <lloyd.aloysius at gmail.com> wrote:

> Could you post your dialplan here.
> 
> 
> On Mon, Apr 12, 2010 at 4:53 PM, Sean Holt <sean at obscuradigital.com> wrote:
>> Ok I¹ve downloaded the sounds and setup my ivr menu, but now it doesn¹t
>> recognizes any incoming DTMF tones.  I¹ve run a wireshark capture and know
>> that DTMF tones are successful when calling into a conference line, but
>> nothing on the ivr menu.
>> 
>> Thoughts?
>> Thanks
>> Sean
>> 
>> 
>> 
>> On 4/12/10 10:13 AM, "Aloysius Lloyd" <lloyd.aloysius at gmail.com
>> <http://lloyd.aloysius@gmail.com> > wrote:
>> 
>>> You do not need to defined sound files in ivr. Sounds files are used by mod
>>> directory.
>>> 
>>>  Please read the wiki, in the last paragraph.
>>> 
>>> 
>>> 
>>> Please note as of 2010/02/24, the default en/us/callie sounds do not contain
>>> the sounds needed for the directory. The current work-around is to
>>> copyhttp://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/
>>> <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/>
>>> <http://svn.freeswitch.org/svn/sounds/trunk/en/ca/june/48000/directory/>  to
>>> {sounds_dir}/en/us/callie/directory/48000
>>> 
>>> 
>>> 
>>> 
>>> On Mon, Apr 12, 2010 at 12:59 PM, Sean Holt <sean at obscuradigital.com
>>> <http://sean@obscuradigital.com> > wrote:
>>>> Hey Lloyd,
>>>> 
>>>> When you say download sound files, where from?  And how is that defined in
>>>> the ivr menu?
>>>> 
>>>> I looked over the wiki but couldn¹t figure out the flow.
>>>> 
>>>> Plus I keep getting this message after enter the digit 5
>>>> 
>>>> 2010-04-12 09:52:05.373930 [WARNING] sofia_glue.c:3290 Hello,
>>>> I see you have a Sonus!
>>>> FYI, Sonus cannot follow the RFC on the proper way to send DTMF.
>>>> Sadly, my creator had to spend several hours figuring this out so I thought
>>>> you'd like to know that!
>>>> Don't worry, DTMF will work but you may want to ask them to fix it......
>>>> 
>>>> Thanks
>>>> Sean
>>>> 
>>>> 
>>>> 
>>>> On 4/12/10 9:00 AM, "Aloysius Lloyd" <lloyd.aloysius at gmail.com
>>>> <http://lloyd.aloysius@gmail.com>  <http://lloyd.aloysius@gmail.com> >
>>>> wrote:
>>>> 
>>>>> Here is the syntax I am using inside the ivr menus
>>>>> 
>>>>>  <entry action="menu-exec-app" digits="5" param="directory default
>>>>> ${domain_name} "/>
>>>>> 
>>>>> When the user press 5 .. the Directory Application Will start.
>>>>> ---
>>>>> 
>>>>> Here is the wiki. 
>>>>> 
>>>>> http://wiki.freeswitch.org/wiki/Mod_directory
>>>>> 
>>>>> You need to download sound files manually.The users returned MUST be a
>>>>> member of a group.
>>>>> 
>>>>> Thanks
>>>>> Lloyd
>>>>> 
>>>>> 
>>>>> On Sat, Apr 10, 2010 at 4:19 PM, Sean Holt <sean at obscuradigital.com
>>>>> <http://sean@obscuradigital.com>  <http://sean@obscuradigital.com> >
>>>>> wrote:
>>>>>> Hello,
>>>>>> 
>>>>>> Trying to figure out how to use the mod directory app within an ivr menu.
>>>>>>  Not sure of the syntax to use when building the ivr.  Not ever sure it
>>>>>> can be done.
>>>>>> 
>>>>>> Also does mod_directory need to be added to a dialplan?
>>>>>> 
>>>>>> Thanks
>>>>>> Sean 
>>>>>> 
>>>>>> _______________________________________________
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>>>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> http://www.freeswitch.org
>>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> http://www.freeswitch.org
>>>> 
>>>> _______________________________________________
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>> 
>>> 
>>> 
>>> 
>>> _______________________________________________
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> <http://FreeSWITCH-users@lists.freeswitch.org>
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>> 
>> _______________________________________________
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>> 
> 
> 
> 
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20100412/ec8130e3/attachment-0001.html 