[Freeswitch-users] No ring tone while recording incoming call. Please help.

[Brian West]

set ringback before record_session and also set transfer_ringback  
because record_session causes an pre-answer.

/b

On Sep 21, 2009, at 2:13 PM, Svetik VOIP wrote:

> Hi,
>
> I have trouble recording incoming calls with FreeSwitch.
>
> I have followed the instruction from Misc. Dialplan Tools record  
> session
> (http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_record_session)
> It works well for outgoing calls, but I have the problem with  
> incoming calls.
>
> The person who is calling does not hear ring tone, he hears just the  
> silence until
> I pick up the phone. Everything else is working, we can talk,  
> conversation is recorded.
>
> Here is a copy of my dialplan for incoming calls
> /usr/local/freeswitch/conf/dialplan/public/voipms.xml
>
> <include>
>     <extension name="voipms">   <!-- your provider or any name you'd  
> like to call it -->
>         <condition field="destination_number"  
> expression="XXXXXXXXXX">  <!-- your DID for this gateway-->
>             <action application="set" data="RECORD_TITLE=Recording $ 
> {destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H: 
> %M)}"/>
>             <action application="set" data="RECORD_COPYRIGHT=(c)  
> 2009"/>
>             <action application="set"  
> data="RECORD_SOFTWARE=FreeSwitch"/>
>             <action application="set"  
> data="RECORD_ARTIST=FreeSwitch"/>
>             <action application="set"  
> data="RECORD_COMMENT=FreeSwitch"/>
>             <action application="set" data="RECORD_DATE=${strftime 
> (%Y-%m-%d %H:%M)}"/>
>             <action application="set" data="RECORD_STEREO=true"/>
>             <action application="set" data="RECORD_ANSWER_REQ=true"/>
>             <action application="set" data="ringback=${us-ring}"/>
>             <action application="record_session" data="$${base_dir}/ 
> recordings/archive/${strftime(%Y-%m-%d-%H-%M-%S)}_$ 
> {destination_number}_${caller_id_number}.wav"/>
>             <action application="bridge" data="user/user1@$ 
> {domain_name}"/>
>     </condition>
> </include>

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