[Freeswitch-users] No ring tone while recording incoming call. Please help.

[Svetik VOIP]

Hi,

I have trouble recording incoming calls with FreeSwitch.

I have followed the instruction from Misc. Dialplan Tools record session
(http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_record_session)
It works well for outgoing calls, but I have the problem with incoming
calls.

The person who is calling does not hear ring tone, he hears just the silence
until
I pick up the phone. Everything else is working, we can talk, conversation
is recorded.

Here is a copy of my dialplan for incoming calls
/usr/local/freeswitch/conf/dialplan/public/voipms.xml

<include>
    <extension name="voipms">   <!-- your provider or any name you'd like to
call it -->
        <condition field="destination_number" expression="XXXXXXXXXX">  <!--
your DID for this gateway-->
            <action application="set" data="RECORD_TITLE=Recording
${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/>
            <action application="set" data="RECORD_COPYRIGHT=(c) 2009"/>
            <action application="set" data="RECORD_SOFTWARE=FreeSwitch"/>
            <action application="set" data="RECORD_ARTIST=FreeSwitch"/>
            <action application="set" data="RECORD_COMMENT=FreeSwitch"/>
            <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d
%H:%M)}"/>
            <action application="set" data="RECORD_STEREO=true"/>
            <action application="set" data="RECORD_ANSWER_REQ=true"/>
            <action application="set" data="ringback=${us-ring}"/>
            <action application="record_session"
data="$${base_dir}/recordings/archive/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/>
            <action application="bridge" data="user/user1@${domain_name}"/>
    </condition>
</include>

for outcoming calls I have a similar code added to the
/usr/local/freeswitch/conf/dialplan/default/user1.xml and it works well.


I have tried to move the line
<action application="set" data="ringback=${us-ring}"/>
between the lines
<action application="record_session
and
<action application="bridge"
but it did not solve my problem.

Any ideas what am I doing wrong and how to fix it?

Igor
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