[Freeswitch-users] Delay when transferring call

[Michael Collins]

Turn on debug (press F8) level logging and capture the output, put in
pastebin.freeswitch.org. Hopefully the debug output will shed some light on
where the delay is occurring.
Also, see this page for some tips on how to collect information for
debugging purposes:
http://wiki.freeswitch.org/wiki/Reporting_Bugs

It will give you handy tips on collecting information, posting to pastebin,
asking community for help, etc. etc. In short, it will make your life
easier. :)
-MC


On Thu, Sep 17, 2009 at 3:23 AM, Sias Mey <sias at cpdata.co.za> wrote:

> Hi,
>
> Im having a strange issue with a api triggered call transfer.
>
> There seems to be a long delay between when the transfer is triggered and
> when it actually happens.
>
> 2009-09-17 11:36:26.995001 [NOTICE] switch_ivr.c:1350 Transfer
> sofia/internal/1004 at 192.168.0.10 to xml
> [incust-camp=lucidlive-call=78-conf=41 at default]
> Error in my_thread_global_end(): 26 threads didn't exit
> 2009-09-17 11:36:31.997191 [INFO] mod_dialplan_xml.c:315 Processing
> 1004->incust-camp=lucidlive-call=7
> 8-conf=41 in context default
> 2009-09-17 11:36:31.997191 [INFO] regin.js:1 Execution start
> 2009-09-17 11:36:31.997191 [INFO] regin.js:1 Connecting to Ringback to add
> call
> 2009-09-17 11:36:31.997191 [INFO] regin.js:1 Finished adding calls
> 2009-09-17 11:36:31.997191 [INFO] regin.js:1 Connecting to database
> lucidlive to update call
> 2009-09-17 11:36:32.37433 [INFO] regin.js:1 Finished updateing call
>
> I though it was my regin.js script causing the delay since it runs a couple
> of database queries and other things, but the output above show that runs
> fine.
>
> My question is about the delay between 11:36:26 -> 11:36:31. The call is
> being transfered out of a fifo, but for those 5 seconds there is no MOH or
> anything else. Just silence.
>
> The transfer is triggered via a xml rpc call. But since the delay is
> between the switch_ivr and mod_dialplan_xml somewhere I doubt that that has
> much to do with it.
>
> Any clues or other places I can go look?.
>
> Cheers,
> Sias
>
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