[Freeswitch-users] Analog phone with ATA. Phone Won't Dial Out, but can receive calls - Updated

[Dave Stevenson]

Sorry for the extended forum thread on this subject - This really IS the 
last post !

I have now got the ATA to work without the dialplan fix provided by Michael.

After I'd implemented the "fix", I had more of an idea of what the problem 
was and was better able to go through the Polycom VPA-11 setup screens 
through its web interface to see if there were any options that might have 
had a bearing on the problem.

Under Configuration
    VoIP
        Non-Line Config
            General Parameters
                VoIP General

There is an option to "Append UserId" - the Default Value is Yes.

That was where the "extra characters" were coming from.

Setting this option to No, makes the ATA behave more as expected,

Regards
Dave






----- Original Message ----- 
From: "Dave Stevenson" <stevendt at primrosebank.net>
To: <freeswitch-users at lists.freeswitch.org>
Sent: Saturday, November 21, 2009 1:20 AM
Subject: Re: [Freeswitch-users] Analog phone with ATA. Phone Won't Dial 
Out,but can receive calls - Issue Closed


> OK,
>
> Just to close this one out, I've just spent some time on IRC and Michael
> Collins very quickly helped me get this sorted.
>
> I am using a cheap ATA which has a couple of "issues".
>
> I should probably have included it in the original post, but the ATA is a 
> :-
>
> Pluscom SIP VoIP ATA - Model VPA-11.
>
> Quote from the ATA Manual .......
>
> "If a default dial plan string is not required, the Default Dial Plan 
> String
> field on the General configuration page (Section 4.1.2)
> can be left empty, in which case the default dial pattern to accept all
> dialed digits will be incorporated.
> The default dial pattern, [0-9*]>#[0-9*].e[0-9*].ft4, is transparent to 
> the
> user and will not be displayed on the General
> configuration page"
>
> I had already (or so I thought) deleted the default ATA dialplan as I
> suspected that it was causing problems.
>
> As it turns out though, even with an apparently blank dialplan configured,
> the ATA was inserting some characters after the dialed number which were
> confusing the number handling in FreeSwitch.
>
> Michael quickly spotted the problem from my Pastebin dump and took about 
> 10
> seconds to come up with a fix !
>
> Adding the following section to the top of the default FreeSwitch dialplan
> strips these extra characters off the string that FreeSwitch sees
>
>
> <!-- Simple fixer extension 21/11/09  -->
> <extension name="PluscomATA">
>  <condition field="destination_number" expression="^(\d+)#(\d+)$">
>    <action application="transfer" data="$2 XML default"/>
>  </condition>
> </extension
>
> Thanks a lot Michael !
>
> regards
> Dave
>