[Freeswitch-users] Automatic call distribution

[Michael Collins]

On Thu, Jun 18, 2009 at 5:06 AM, selva kumar <panselva at gmail.com> wrote:

> Hi,
>    I have setup FS for both inbound and outbound.It is working fine.
>    Now I would like to configure Automatic Call Distribution(ACD).How to
> configure it in Freeswitch?
>
>
Start with this:
http://wiki.freeswitch.org/wiki/Mod_fifo

You can set up agents to be off-hook or on-hook and they can wait for calls.
Enjoy!
-MC


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> Sam
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