[Freeswitch-users] Polycom Phone issue

[Henry Huang]

I have setup 2 Freeswitch test server, 2 IP430 polycom phones with 2 lines
each registered to different server.

When I dial extension from the first line (first FS server), if the called
party hit reject on the phone. The called won't be hanged up will keep
ringing until timed out.

When dialed from second line (2nd FS server), the other phone would ring on
the screen as of the first line is ringing and besides the caller-id and
caller-id-name, it will also show the sip: address of the caller. Now it has
similar sympton to the above senario, but more over, even if leg B picks up
the call then hang up, Leg A (caller's end) will not hang up for as long as
you don't hang it up.

Do any of you people with polycom phone have problem like this ? or know
what could be the cause?

my FS1 server is version 12242M , FS2 server version is 13523M

*Here is my dialplan example of the extension that I called:*

    <extension name="eric">
      <condition field="destination_number" expression="^(2025)$"/>
      <condition field="caller_id_number" expression="^(\d{2})(\d{2})$">
        <action application="set" data="caller_id_number=some_number"/>
        <action application="set" data="call_timeout=35"/>
        <action application="bridge" data="user/2025@
${domain_name},openzap/1/a/some_number"/>
        <anti-action application="set" data="caller_id_number=some_number"/>
        <anti-action application="set" data="call_timeout=35"/>
        <anti-action application="bridge" data="user/2025@
${domain_name},openzap/1/a/some_number"/>
      </condition>
    </extension>
*
And here is the setting for register 2 server on polycom phone:*

  reg.1.displayName="2025"
    reg.1.address="2025"
    reg.1.label="2025"
    reg.1.type="private"
    reg.1.lcs=""
    reg.1.thirdPartyName=""
    reg.1.auth.userId="2025"
    reg.1.auth.password="somepassword"
    reg.1.server.1.address="10.48.5.83"
    reg.1.server.1.port="5060"
    reg.1.server.1.transport="DNSnaptr"
    reg.1.server.2.transport="DNSnaptr"
    reg.1.server.1.expires=""
    reg.1.server.1.expires.overlap=""
    reg.1.server.1.register="1"
    reg.1.server.1.retryTimeOut=""
    reg.1.server.1.retryMaxCount=""
    reg.1.server.1.expires.lineSeize=""
    reg.1.outboundProxy.address=""
    reg.1.outboundProxy.port=""
    reg.1.outboundProxy.transport=""
    reg.1.acd-login-logout="0"
    reg.1.acd-agent-available="0"
    reg.1.proxyRequire=""
    reg.1.ringType="12"
    reg.1.lineKeys="1"
    reg.1.callsPerLineKey=""

    reg.2.displayName="2025"
    reg.2.address="2025"
    reg.2.label="2025"
    reg.2.type="private"
    reg.2.lcs=""
    reg.2.thirdPartyName=""
    reg.2.auth.userId="2025"
    reg.2.auth.password="somepassword"
    reg.2.server.1.address="10.55.7.36"
    reg.2.server.1.port="5060"
    reg.2.server.1.transport="DNSnaptr"
    reg.2.server.2.transport="DNSnaptr"
    reg.2.server.1.expires=""
    reg.2.server.1.expires.overlap=""
    reg.2.server.1.register=""
    reg.2.server.1.retryTimeOut=""
    reg.2.server.1.retryMaxCount=""
    reg.2.server.1.expires.lineSeize=""
    reg.2.outboundProxy.address=""
    reg.2.outboundProxy.port=""
    reg.2.outboundProxy.transport=""
    reg.2.acd-login-logout="0"
    reg.2.acd-agent-available="0"








-- 
Henry Huang
UniC Solution - Communication Unified
VoIP & Open Source software Consultant
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