[Freeswitch-users] Problems with Ping and re-registering brokengateways

[Andy]

Hi Anthony,
 
Thanks for your reply. The trace of the ping request looks like this. Any
clues?
 
send 674 bytes to udp/[77.240.48.94]:5060 at 09:07:25.479313:
   ------------------------------------------------------------------------
   OPTIONS sip:voiptalk.org;transport=udp SIP/2.0
   Via: SIP/2.0/UDP 77.86.49.249;rport;branch=z9hG4bK8rBQ4a33Ny02K
   Max-Forwards: 70
   From: <sip:77.86.49.249>;tag=a8U21NNZ23tBB
   To: <sip:voiptalk.org>
   Call-ID: 96da25e1-eaf8-122c-02ae-0019d15ec7e1
   CSeq: 117662779 OPTIONS
   Contact: <sip:mod_sofia at 77.86.49.249:5060>
   User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-13850
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE,
NOTIFY, REFER, UPDATE, REGISTER, INFO, PUBLISH
   Supported: timer, precondition, path, replaces
   Allow-Events: talk, presence, dialog, call-info, sla,
include-session-description, presence.winfo, message-summary, refer
   Content-Length: 0
   
   ------------------------------------------------------------------------
recv 352 bytes from udp/[77.240.48.94]:5060 at 09:07:25.486124:
   ------------------------------------------------------------------------
   SIP/2.0 484 Address Incomplete
   Via: SIP/2.0/UDP 77.86.49.249;rport=5060;branch=z9hG4bK8rBQ4a33Ny02K
   From: <sip:77.86.49.249>;tag=a8U21NNZ23tBB
   To: <sip:voiptalk.org>;tag=fd79486175647ed1617969929fdaad02.f21c
   Call-ID: 96da25e1-eaf8-122c-02ae-0019d15ec7e1
   CSeq: 117662779 OPTIONS
   Server: OpenSIPS (1.5.1-notls (x86_64/linux))
   Content-Length: 0
   ------------------------------------------------------------------------
2009-07-14 10:07:25.483507 [WARNING] sofia.c:2810 Ping failed voiptalk.org
2009-07-14 10:07:25.483507 [WARNING] sofia.c:2813 Unregister voiptalk.org
 
Andy

  _____  

From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Anthony
Minessale
Sent: 13 July 2009 16:59
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] Problems with Ping and re-registering
brokengateways


Are they ignoring the options packet we send them or are they maybe getting
lost behind NAT?
we send an OPTIONS and even if we get a error back we consider that a
successful reply.
 
We did have a patch into SVN very recently to correct a problem with OPTIONS
ping in a NAT situation.

Maybe try latest trunk first then capture the console log with sip traffic
in place if it still does not work so we can have a look.

to capture the log use these 2 commands from the cli.

sofia profile internal siptrace on
console loglevel debug





On Mon, Jul 13, 2009 at 7:59 AM, Andy <andy at fabulous4.co.uk> wrote:



Hi,
 
I'm fairly sure my problem lies with my voip provider VoipTalk but wonder if
you could help me understand a couple of things. My config is very simple,
I'm using freeswitch to accept incoming calls via a voip gateway and record
messages. Here's the problem:
 
- When freeswitch starts the gateways are all created and register correctly
 
- I have the ping parameter set to make sure the gateway stays alive.
 
- The first time freeswitch pings the gateway it fails even though the
registration appears intact as calls are still coming through to freeswitch
 
- Freeswitch then tries to re-register the gateway but this fails. The SIP
trace shows an Unauthorized message and the actual log entry is
'Registration Failed with status Operation has no matching challenge  [904]'
 
- eventually the registration times out with my provider and all is lost.
 
- if I call 'sofia profile external restart' or restart the software this
fixes the problem
 
My questions are:
 
1) Why would the ping fail when the registration appears to be intact?
2) Whay would the auto re-register not work but a restart would?
 
This ones driving me nuts so any help greatly appreciated.
 
regards
Andy

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-- 
Anthony Minessale II

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