[Freeswitch-users] Problems with Ping and re-registering broken gateways

[Anthony Minessale]

Are they ignoring the options packet we send them or are they maybe getting
lost behind NAT?
we send an OPTIONS and even if we get a error back we consider that a
successful reply.

We did have a patch into SVN very recently to correct a problem with OPTIONS
ping in a NAT situation.

Maybe try latest trunk first then capture the console log with sip traffic
in place if it still does not work so we can have a look.

to capture the log use these 2 commands from the cli.

sofia profile internal siptrace on
console loglevel debug




On Mon, Jul 13, 2009 at 7:59 AM, Andy <andy at fabulous4.co.uk> wrote:

>   Hi,
>
> I'm fairly sure my problem lies with my voip provider VoipTalk but wonder
> if you could help me understand a couple of things. My config is very
> simple, I'm using freeswitch to accept incoming calls via a voip gateway and
> record messages. Here's the problem:
>
> - When freeswitch starts the gateways are all created and register
> correctly
>
> - I have the ping parameter set to make sure the gateway stays alive.
>
> - The first time freeswitch pings the gateway it fails even though the
> registration appears intact as calls are still coming through to freeswitch
>
> - Freeswitch then tries to re-register the gateway but this fails. The SIP
> trace shows an Unauthorized message and the actual log entry is
> 'Registration Failed with status Operation has no matching challenge  [904]'
>
> - eventually the registration times out with my provider and all is lost.
>
> - if I call 'sofia profile external restart' or restart the software this
> fixes the problem
>
> My questions are:
>
> 1) Why would the ping fail when the registration appears to be intact?
> 2) Whay would the auto re-register not work but a restart would?
>
> This ones driving me nuts so any help greatly appreciated.
>
> regards
> Andy
>
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>


-- 
Anthony Minessale II

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