[Freeswitch-users] [ANN] Spice Telephony - an open source FreeSWITCH/Erlang callcenter platform

[Sunil Singh]

Suggest Try C-Zentrix (from tvtworld.com). It has a very powerful predictive
dialer and its also ranked 10th just 2 places below freewsitch.

It supports 100 agents on a single box with predictive dialer,IVR, logger
and CRM. I don't know how they are doing it but they are running
successfully with almost 100% uptime.

Try it out .


On Sat, Feb 21, 2009 at 12:49 AM, Andrew Thompson <andrew at hijacked.us>wrote:

> On Sat, Feb 14, 2009 at 03:04:01PM -0800, JCATS wrote:
> >
> > Have you planned any predictive dialer features ( like VICIDIAL )?
> >
>
> As Ken Rice mentioned, this isn't really the focus of the project - it's
> more for inbound and directed outbound (calling campaigns to specific
> people/businesses - not everyone in the phonebook). Primary focus is
> inbound (multi brand, skill based routing, dynamic wrapup times, etc).
>
> Expect a new release sometime soonish that actually does something
> useful (accepts and routes inbound calls from FreeSWITCH to an agent).
> Also; public source control. There's just some additional corporate
> nonsense that I have to sort out (again) before that can go live.
>
> Andrew
>
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