[Freeswitch-users] [ANN] Spice Telephony - an open source FreeSWITCH/Erlang callcenter platform

[Andrew Thompson]

On Sat, Feb 14, 2009 at 03:04:01PM -0800, JCATS wrote:
> 
> Have you planned any predictive dialer features ( like VICIDIAL )?
>

As Ken Rice mentioned, this isn't really the focus of the project - it's
more for inbound and directed outbound (calling campaigns to specific
people/businesses - not everyone in the phonebook). Primary focus is
inbound (multi brand, skill based routing, dynamic wrapup times, etc).

Expect a new release sometime soonish that actually does something
useful (accepts and routes inbound calls from FreeSWITCH to an agent).
Also; public source control. There's just some additional corporate
nonsense that I have to sort out (again) before that can go live.

Andrew