[Freeswitch-users] VoiceMail transcription

[David Knell]

Hi Pete,

I'm afraid that the answer's still the same: use a human.  Here's an
article describing the state of the art:
http://www.theregister.co.uk/2009/08/05/spinvox_demo_day/
- the links to previous stories at the bottom provide good background.

--Dave

> I apologize, I should have been more clear.  We will be using humans
> to scan the translated results.  But we are looking for a system to
> perform the "first pass" on the audio to hopefully help the human type
> less.
> 
> Although the question has been raised if it's faster to have a human
> just transcribe the whole thing, or fix up what the computer spit out.
> If you have any insights on this, that would be great.
> 
> -pete
> 
>         -------- Original Message --------
>         Subject: Re: [Freeswitch-users] VoiceMail transcription
>         From: David Knell <dave at 3c.co.uk>
>         Date: Mon, August 10, 2009 11:51 am
>         To: freeswitch-users at lists.freeswitch.org
>         
>         Good evening Pete,
>         
>         The only way to do this is, I'm afraid, to use a human. We use
>         Amazon's
>         Mechanical Turk to good effect.
>         
>         Cheers --
>         
>         Dave
>         
>         > Good morning all,
>         > 
>         > I realize this is slightly off the FS topic, but I am
>         wondering if
>         > anyone out there has experience with software packages
>         designed for
>         > the transcription of voicemails to text. I've used
>         pocketsphinx with
>         > FS to handle IVR menus, but now have the task of figuring
>         out how to
>         > convert recorded phone conversations (voicemails mostly) to
>         text.
>         > 
>         > This does not have to be a real-time process, I can store
>         the audio
>         > files and process them over time. This would need to be a
>         software
>         > (preferable open source) solution. ASPs like VoiceCloud
>         would not
>         > work for this application.
>         > 
>         > Thanks for any help
>         > -pete
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>         -- 
>         David Knell, Director, 3C Limited
>         T: +44 20 3298 2000
>         E: dave at 3c.co.uk
>         W: http://www.3c.co.uk
>         
>         
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-- 
David Knell, Director, 3C Limited
T: +44 20 3298 2000
E: dave at 3c.co.uk
W: http://www.3c.co.uk