[Freeswitch-users] VoiceMail transcription

[Darren Wiebe]

We've been using mycaption for a number of months and have been very 
happy with the results.  I'd suggest giving them a try.

Darren Wiebe
darren at aleph-com.net

Pete Mueller wrote:
> I apologize, I should have been more clear.  We will be using humans 
> to scan the translated results.  But we are looking for a system to 
> perform the "first pass" on the audio to hopefully help the human type 
> less.
>
> Although the question has been raised if it's faster to have a human 
> just transcribe the whole thing, or fix up what the computer spit 
> out.  If you have any insights on this, that would be great.
>
> -pete
>
>     -------- Original Message --------
>     Subject: Re: [Freeswitch-users] VoiceMail transcription
>     From: David Knell <dave at 3c.co.uk>
>     Date: Mon, August 10, 2009 11:51 am
>     To: freeswitch-users at lists.freeswitch.org
>
>     Good evening Pete,
>
>     The only way to do this is, I'm afraid, to use a human. We use
>     Amazon's
>     Mechanical Turk to good effect.
>
>     Cheers --
>
>     Dave
>
>     > Good morning all,
>     >
>     > I realize this is slightly off the FS topic, but I am wondering if
>     > anyone out there has experience with software packages designed for
>     > the transcription of voicemails to text. I've used pocketsphinx with
>     > FS to handle IVR menus, but now have the task of figuring out how to
>     > convert recorded phone conversations (voicemails mostly) to text.
>     >
>     > This does not have to be a real-time process, I can store the audio
>     > files and process them over time. This would need to be a software
>     > (preferable open source) solution. ASPs like VoiceCloud would not
>     > work for this application.
>     >
>     > Thanks for any help
>     > -pete
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>     -- 
>     David Knell, Director, 3C Limited
>     T: +44 20 3298 2000
>     E: dave at 3c.co.uk
>     W: http://www.3c.co.uk
>
>
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