[Freeswitch-users] EXCHANGE_ROUTING_ERROR -- how to diagnose?

Michael Jerris mike at jerris.com
Fri Aug 7 22:42:46 PDT 2009


http://wiki.freeswitch.org/wiki/Sofia#Debugging_Sofia-SIP

turn the logging all the way up and see what it says.

Mike

On Aug 4, 2009, at 2:51 PM, Matthew Fong wrote:

> Hi Mathieu, thanks for the reply. I enabled sip trace logging and  
> got the logs below, but I am still at a loss at being able to  
> identify the error or reproduce it consistently. The below log  
> indicates to me that my FS server is initiating sending 2 BYE  
> message to my DID provider (didforsale.com). Is there a way I can  
> look further inside FreeSWITCH to see why it is sending this BYE  
> packet?
>
>
> sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:44.679208:
> BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0
> Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD
> Route: <sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on>
> Route: <sip:65.217.40.210:5060;lr>
> Route: <sip:63.110.102.238;lr>
> Max-Forwards: 70
> From: <sip: 
> +1212381XXXX at 63.110.102.238:5060;user=phone>;tag=Ztr5ycrv3QZ1g
> To: <sip: 
> + 
> 1909635XXXX 
> @199.173.100.144:5060;user=phone>;tag=dc7-13c4-2401b7-46dea593-2401b7
> Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441
> CSeq: 118584736 BYE
> Contact: <sip:+1212381XXXX at 66.197.142.69:5080;transport=udp>
> User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M
> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE,  
> NOTIFY, REFER, UPDATE, REGISTER, INFO
> Supported: timer, precondition, path, replaces
> Reason: Q.850;cause=25;text="EXCHANGE_ROUTING_ERROR"
> Content-Length: 0
>
>
> sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:45.182589:
> BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0
> Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD
> Route: <sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on>
> Route: <sip:65.217.40.210:5060;lr>
> Route: <sip:63.110.102.238;lr>
> Max-Forwards: 70
> From: <sip: 
> +1212381XXXX at 63.110.102.238:5060;user=phone>;tag=Ztr5ycrv3QZ1g
> To: <sip: 
> + 
> 1909635XXXX 
> @199.173.100.144:5060;user=phone>;tag=dc7-13c4-2401b7-46dea593-2401b7
> Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441
> CSeq: 118584736 BYE
> Contact: <sip:+1212381XXXX at 66.197.142.69:5080;transport=udp>
> User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M
> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE,  
> NOTIFY, REFER, UPDATE, REGISTER, INFO
> Supported: timer, precondition, path, replaces
> Reason: Q.850;cause=25;text="EXCHANGE_ROUTING_ERROR"
> Content-Length: 0
>
> On Sun, Aug 2, 2009 at 11:20 PM, Mathieu Rene <mrene_lists at avgs.ca>  
> wrote:
> Hi,
>
> Digging a bit in mod_sofia releaved that it can be caused by a SIP
> code 482 (loop detected), 483 (too many hops) or 484 (address
> incomplete).
>
> Do a SIP trace to sched more light on what's happening.
>
> Mathieu Rene
> Avant-Garde Solutions Inc
> Office: + 1 (514) 664-1044 x100
> Cell: +1 (514) 664-1044 x200
> mrene at avgs.ca

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