[Freeswitch-users] EXCHANGE_ROUTING_ERROR -- how to diagnose?

Matthew Fong mattdfong at gmail.com
Tue Aug 4 11:51:03 PDT 2009


Hi Mathieu, thanks for the reply. I enabled sip trace logging and got the
logs below, but I am still at a loss at being able to identify the error or
reproduce it consistently. The below log indicates to me that my FS server
is initiating sending 2 BYE message to my DID provider (didforsale.com). Is
there a way I can look further inside FreeSWITCH to see why it is sending
this BYE packet?

sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:44.679208:
BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD
Route: <sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on>
Route: <sip:65.217.40.210:5060;lr>
Route: <sip:63.110.102.238;lr>
Max-Forwards: 70
From: <sip:+1212381XXXX at 63.110.102.238:5060;user=phone>;tag=Ztr5ycrv3QZ1g
To: <sip:+1909635XXXX at 199.173.100.144:5060
;user=phone>;tag=dc7-13c4-2401b7-46dea593-2401b7
Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441
CSeq: 118584736 BYE
Contact: <sip:+1212381XXXX at 66.197.142.69:5080;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY,
REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Reason: Q.850;cause=25;text="EXCHANGE_ROUTING_ERROR"
Content-Length: 0


sent 882 bytes to udp/[209.216.2.211]:5060 at 17:15:45.182589:
BYE sip:199.173.100.144:5060;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 66.197.142.69:5080;rport;branch=z9hG4bKD0UKrDB508mDD
Route: <sip:209.216.2.211;ftag=dc7-13c4-2401b7-46dea593-2401b7;lr=on>
Route: <sip:65.217.40.210:5060;lr>
Route: <sip:63.110.102.238;lr>
Max-Forwards: 70
From: <sip:+1212381XXXX at 63.110.102.238:5060;user=phone>;tag=Ztr5ycrv3QZ1g
To: <sip:+1909635XXXX at 199.173.100.144:5060
;user=phone>;tag=dc7-13c4-2401b7-46dea593-2401b7
Call-ID: a22bffb89064adc713c42401b78ca6b689e90b32fdbf612c0-0487-7441
CSeq: 118584736 BYE
Contact: <sip:+1212381XXXX at 66.197.142.69:5080;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-14417M
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY,
REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Reason: Q.850;cause=25;text="EXCHANGE_ROUTING_ERROR"
Content-Length: 0

On Sun, Aug 2, 2009 at 11:20 PM, Mathieu Rene <mrene_lists at avgs.ca> wrote:

> Hi,
>
> Digging a bit in mod_sofia releaved that it can be caused by a SIP
> code 482 (loop detected), 483 (too many hops) or 484 (address
> incomplete).
>
> Do a SIP trace to sched more light on what's happening.
>
> Mathieu Rene
> Avant-Garde Solutions Inc
> Office: + 1 (514) 664-1044 x100
> Cell: +1 (514) 664-1044 x200
> mrene at avgs.ca
>
>
>
>
> Am 3-Aug-09 um 1:22 AM schrieb Matthew Fong:
>
> > EXCHANGE_ROUTING_ERROR
>
>
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