[Freeswitch-users] record_session sound quality

[Sune Kristensen]

The recording is to a wave file, and it only seems to affect the one client. I know that this client does not have the best internet connection, and that is causing problems some times, but I tried to place a call to the client that was fine, and then when listening to the recording the quality was very bad (choppy and noisy).

At first I thought it was because I run a script that convert the wave to ogg and put it in a MySQL, but tried it without that step with the same result.

The OS is openSUSE 10.3 X64 on a Quad Core Xeon CPU with 8GB RAM, if any of that could influence it.
FreeSWITCH version: FreeSWITCH Version 1.0.trunk (9399)

/Sune

From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Brian West
Sent: 4. september 2008 12:48
To: freeswitch-users at lists.freeswitch.org
Subject: Re: [Freeswitch-users] record_session sound quality

What format are you recording in?  I haven't ever heard of it recording badly.

/b

On Sep 4, 2008, at 4:38 AM, Sune Kristensen wrote:


Hi

I am having some problems with the quality of the recordings, but only for some calls.

The FreeSWITCH server is running in Denmark and we have a phone provider in the UK (voipfone.co.uk). We have 2 external client connecting through OpenVPN, one in the UK and one in France.
If I call the UK number and the UK client answers it, the quality of the call is fine, but the recording is very bad quality, almost impossible to hear what is being said. If that call is then transferred to the client in France (Or to one of the internal clients in Denmark), the quality is good again from that point forward in the same recording.
I would think that the quality of the recording would be the same quality as the call itself, but that does not seem to be the case.
Anyone has an idea about what can cause this and how to solve it?

/Sune

Brian West
sip:brian at freeswitch.org






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