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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The recording is to a wave file, and it only seems to affect the
one client. I know that this client does not have the best internet connection,
and that is causing problems some times, but I tried to place a call to the
client that was fine, and then when listening to the recording the quality was
very bad (choppy and noisy).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>At first I thought it was because I run a script that convert
the wave to ogg and put it in a MySQL, but tried it without that step with the
same result. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>The OS is openSUSE 10.3 X64 on a Quad Core Xeon CPU with 8GB
RAM, if any of that could influence it.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>FreeSWITCH version: FreeSWITCH Version 1.0.trunk (9399)<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>/Sune<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> freeswitch-users-bounces@lists.freeswitch.org
[mailto:freeswitch-users-bounces@lists.freeswitch.org] <b>On Behalf Of </b>Brian
West<br>
<b>Sent:</b> 4. september 2008 12:48<br>
<b>To:</b> freeswitch-users@lists.freeswitch.org<br>
<b>Subject:</b> Re: [Freeswitch-users] record_session sound quality<o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal>What format are you recording in? I haven't ever heard
of it recording badly. <o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>/b<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>On Sep 4, 2008, at 4:38 AM, Sune Kristensen wrote:<o:p></o:p></p>
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<br>
<o:p></o:p></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Hi</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>I am having some problems with the quality of the recordings, but
only for some calls.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>The FreeSWITCH server is running in Denmark and we have a phone
provider in the UK (voipfone.co.uk). We have 2 external client connecting
through OpenVPN, one in the UK and one in France.</span><span style='font-size:
11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>If I call the UK number and the UK client answers it, the quality
of the call is fine, but the recording is very bad quality, almost impossible
to hear what is being said. If that call is then transferred to the client in
France (Or to one of the internal clients in Denmark), the quality is good
again from that point forward in the same recording.</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>I would think that the quality of the recording would be the same
quality as the call itself, but that does not seem to be the case.</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Anyone has an idea about what can cause this and how to solve it?</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'> </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>/Sune</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'><o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";
color:black'>Brian West<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";
color:black'><a href="sip:brian@freeswitch.org">sip:brian@freeswitch.org</a><o:p></o:p></span></p>
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color:black'><o:p> </o:p></span></p>
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