[Freeswitch-docs] Documentation of mod_fifo

William King wking at freeswitch.org
Sat May 31 03:26:44 MSD 2014


It was brought up on the conference call today to capture the work
Travis is doing to document mod_fifo and get it into confluence for the
user level documentation.

Initial items:
1. Document types of installation of how call center-like users can
setup multiple queues, priorities, and skill based agent selection.
2. on-hook vs off-hook agents
3. music on hold, break in announcements, place in line
4. call distribution or agent selection strategies
5. events fired during call flow

-- 
William King
wking at freeswitch.org
FreeSWITCH Solutions, LLC
PO BOX 2531
Brookfield, WI 53008-2531
Twitter: @FreeSWITCH , @quentusrex
http://www.freeswitchbook.com
http://www.freeswitchcookbook.com

T: +1.213.286.0416
Skype:quentusrex

-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 551 bytes
Desc: OpenPGP digital signature
Url : http://lists.freeswitch.org/pipermail/freeswitch-docs/attachments/20140530/e8a7cb6c/attachment.bin 


Join us at ClueCon 2013 Aug 6-8, 2013
More information about the Freeswitch-docs mailing list