[Freeswitch-docs] Documentation of mod_fifo

William King wking at freeswitch.org
Sat May 31 03:26:44 MSD 2014

It was brought up on the conference call today to capture the work
Travis is doing to document mod_fifo and get it into confluence for the
user level documentation.

Initial items:
1. Document types of installation of how call center-like users can
setup multiple queues, priorities, and skill based agent selection.
2. on-hook vs off-hook agents
3. music on hold, break in announcements, place in line
4. call distribution or agent selection strategies
5. events fired during call flow

William King
wking at freeswitch.org
FreeSWITCH Solutions, LLC
PO BOX 2531
Brookfield, WI 53008-2531
Twitter: @FreeSWITCH , @quentusrex

T: +

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