[Freeswitch-users] Pre-announcement script

Tue Jul 7 20:37:16 UTC 2020

Hi,

It's a common feature in commercial call distribution systems and good for
example if you forward the call to an cell phone (without correct caller
number).

Cheers
Karsten

Raúl Alexis Betancor Santana <rbetancor at gmail.com> schrieb am Di., 7. Juli
2020, 10:57:

> They WANT the announcement, in fact It's a TTS of the Caller Name searched
> on their CRM
>
> A Non-Sense on my opinión ... but thats what they ask.
>
> On Tue, Jul 7, 2020 at 12:36 AM David Villasmil <
> david.villasmil.work at gmail.com> wrote:
>
>> Oh i like this! The agent wouldn’t have to hear some ring ring + answer +
>> hear the announcement.
>>
>> He’d get exactly the information they need right on the ring... unless
>> they need like the caller’s name or something...
>>
>> On Mon, 6 Jul 2020 at 21:29, Valli A. Vallimamod <vma at vallimamod.org>
>> wrote:
>>
>>> Hi,
>>>
>>> Have you considered the use of a distinct ringtone for these calls? You
>>> can usually set the ringtone for the call with the Alert-Info header.
>>>
>>> Even a custom uploaded ringtone that shout out loud: "Attention! VIP!" :)
>>>
>>>
>>> Best Regards,
>>>
>>> --
>>> Valli A. Vallimamod
>>> SIP Solutions
>>> vma at sip.solutions
>>> linkedin.com/in/vallimamod
>>> .
>>>
>>>
>>> On 6 Jul 2020, at 19:49, Raúl Alexis Betancor Santana <
>>> rbetancor at gmail.com> wrote:
>>>
>>> Yes, exactly that ... XDD
>>>
>>> I told the customer to read the display on the phone, but that seems to
>>> be "too complicated" for their secretary ... XDD
>>>
>>> On Mon, Jul 6, 2020 at 3:00 PM Karsten Horsmann <khorsmann at gmail.com>
>>> wrote:
>>>
>>>> Hi,
>>>>
>>>> Ah whispering announcement to the target audience like "psst, vip
>>>> customer calling after the beep".
>>>>
>>>> Cheers
>>>> Karsten
>>>>
>>>> Raúl Alexis Betancor Santana <rbetancor at gmail.com> schrieb am So., 5.
>>>> Juli 2020, 14:28:
>>>>
>>>>> Not valid David, I want to play the announcement to THE DESTINATION,
>>>>> not to the caller, so the callee need to ring, pickup the call, ear the
>>>>> announcement and then bridge to the caller.
>>>>>
>>>>> On Sun, Jul 5, 2020 at 12:00 PM David Villasmil <
>>>>> david.villasmil.work at gmail.com> wrote:
>>>>>
>>>>>> Answer
>>>>>> Playback
>>>>>> Bridge
>>>>>>
>>>>>>
>>>>>> Maybe I’m didn’t understand
>>>>>>
>>>>>> On Sun, 5 Jul 2020 at 09:24, Raúl Alexis Betancor Santana <
>>>>>> rbetancor at gmail.com> wrote:
>>>>>>
>>>>>>> Is there any sample dialplan to play an announcement to the
>>>>>>> destination of a call before bridge the call to the caller ?
>>>>>>>
>>>>>>> I've been looking at the fifo app, but that required the callee to
>>>>>>> call a number a be "waiting" ... what I am looking for is to play a record
>>>>>>> to the callee, then a pause and then bridge the incoming caller.
>>>>>>>
>>>>>>> Best regards
>>>>>>>
>>>>>>> _________________________________________________________________________
>>>>>>>
>>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>>> https://signalwire.com
>>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>>> services.
>>>>>>> Build your next product on our scalable cloud platform.
>>>>>>>
>>>>>>> Join our online community to chat in real time
>>>>>>> https://signalwire.community
>>>>>>>
>>>>>>> Professional FreeSWITCH Services
>>>>>>> sales at freeswitch.com
>>>>>>> https://freeswitch.com
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> https://freeswitch.com/oss
>>>>>>> https://freeswitch.org/confluence
>>>>>>> https://cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>>> UNSUBSCRIBE:
>>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>>> https://freeswitch.com
>>>>>>
>>>>>> --
>>>>>> Regards,
>>>>>>
>>>>>> David Villasmil
>>>>>> email: david.villasmil.work at gmail.com
>>>>>> phone: +34669448337
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>>
>>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>>> https://signalwire.com
>>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>>> services.
>>>>>> Build your next product on our scalable cloud platform.
>>>>>>
>>>>>> Join our online community to chat in real time
>>>>>> https://signalwire.community
>>>>>>
>>>>>> Professional FreeSWITCH Services
>>>>>> sales at freeswitch.com
>>>>>> https://freeswitch.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> https://freeswitch.com/oss
>>>>>> https://freeswitch.org/confluence
>>>>>> https://cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
>>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:
>>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>>> https://freeswitch.com
>>>>>
>>>>>
>>>>> _________________________________________________________________________
>>>>>
>>>>> The FreeSWITCH project is sponsored by SignalWire
>>>>> https://signalwire.com
>>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>>> services.
>>>>> Build your next product on our scalable cloud platform.
>>>>>
>>>>> Join our online community to chat in real time
>>>>> https://signalwire.community
>>>>>
>>>>> Professional FreeSWITCH Services
>>>>> sales at freeswitch.com
>>>>> https://freeswitch.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> https://freeswitch.com/oss
>>>>> https://freeswitch.org/confluence
>>>>> https://cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
>>>>> FreeSWITCH-users at lists.freeswitch.org
>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:
>>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>>> https://freeswitch.com
>>>>
>>>>
>>>> _________________________________________________________________________
>>>>
>>>> The FreeSWITCH project is sponsored by SignalWire
>>>> https://signalwire.com
>>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>>> services.
>>>> Build your next product on our scalable cloud platform.
>>>>
>>>> Join our online community to chat in real time
>>>> https://signalwire.community
>>>>
>>>> Professional FreeSWITCH Services
>>>> sales at freeswitch.com
>>>> https://freeswitch.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> https://freeswitch.com/oss
>>>> https://freeswitch.org/confluence
>>>> https://cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> https://freeswitch.com
>>>
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> https://freeswitch.com
>>>
>>>
>>> _________________________________________________________________________
>>>
>>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>>> services.
>>> Build your next product on our scalable cloud platform.
>>>
>>> Join our online community to chat in real time
>>> https://signalwire.community
>>>
>>> Professional FreeSWITCH Services
>>> sales at freeswitch.com
>>> https://freeswitch.com
>>>
>>> Official FreeSWITCH Sites
>>> https://freeswitch.com/oss
>>> https://freeswitch.org/confluence
>>> https://cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> https://freeswitch.com
>>
>> --
>> Regards,
>>
>> David Villasmil
>> email: david.villasmil.work at gmail.com
>> phone: +34669448337
>> _________________________________________________________________________
>>
>> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
>> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
>> services.
>> Build your next product on our scalable cloud platform.
>>
>> Join our online community to chat in real time
>> https://signalwire.community
>>
>> Professional FreeSWITCH Services
>> sales at freeswitch.com
>> https://freeswitch.com
>>
>> Official FreeSWITCH Sites
>> https://freeswitch.com/oss
>> https://freeswitch.org/confluence
>> https://cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> https://freeswitch.com
>
> _________________________________________________________________________
>
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN
> services.
> Build your next product on our scalable cloud platform.
>
> Join our online community to chat in real time
> https://signalwire.community
>
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
>
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> https://freeswitch.com
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