[Freeswitch-users] Why did this call "drop"

[Mike Jerris]

This is the timeout or cancel case from originate.  Probably more info above where the log starts.

> On Oct 12, 2019, at 4:29 AM, Vallimamod Abdullah <vma at vallimamod.org> wrote:
> 
> Hi,
> 
> Your trace is not complete but it indeed looks like your ring timeout is reached and the call is cancelled:
> 
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] mod_sofia.c:528 Sending CANCEL to sofia/external/13032672947
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [INFO] mod_dptools.c:3631 Originate Failed.  Cause: NO_ANSWER
> 
> Maybe your call_timeout[1] setting needs to be adjusted?
> 
> [1] https://freeswitch.org/confluence/display/FREESWITCH/call_timeout
> 
> 
> Best Regards,
> -- 
> Vallimamod Abdullah
> SIP Solutions
> vma at sip.solutions
> linkedin.com/in/vallimamod
> .
> 
> 
>> On 11 Oct 2019, at 23:27, Sean Devoy <sdevoy at bizfocused.com> wrote:
>> 
>> Hi,
>> 
>> My user (who has reported no answer calls as “dropped” in the past) has reported a call to this number dropped twice while still ringing.  Can some tell me what happened?
>> 
>> It looks like the dialed number has a timeout for time allowed to ring or something similar????
>> 
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_codec.c:248 sofia/internal/111 at my-sip.domain.com Restore previous codec PCMU:0.
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [NOTICE] switch_ivr_originate.c:3713 Hangup sofia/external/13032672947 [CS_CONSUME_MEDIA] [NO_ANSWER]
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:585 (sofia/external/13032672947) Running State Change CS_HANGUP (Cur 2 Tot 8701)
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:848 (sofia/external/13032672947) Callstate Change RINGING -> HANGUP
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:850 (sofia/external/13032672947) State HANGUP
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] mod_sofia.c:460 Channel sofia/external/13032672947 hanging up, cause: NO_ANSWER
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] mod_sofia.c:528 Sending CANCEL to sofia/external/13032672947
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [INFO] mod_dptools.c:3631 Originate Failed.  Cause: NO_ANSWER
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [NOTICE] switch_channel.c:4941 Hangup sofia/internal/111 at my-sip.domain.com [CS_EXECUTE] [NO_ANSWER]
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:60 sofia/external/13032672947 Standard HANGUP, cause: NO_ANSWER
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:850 (sofia/external/13032672947) State HANGUP going to sleep
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:620 (sofia/external/13032672947) State Change CS_HANGUP -> CS_REPORTING
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:585 (sofia/external/13032672947) Running State Change CS_REPORTING (Cur 2 Tot 8701)
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:936 (sofia/external/13032672947) State REPORTING
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:174 sofia/external/13032672947 Standard REPORTING, cause: NO_ANSWER
>> 3c6a08bb-4045-45c9-acdd-9e14aba0e522 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:936 (sofia/external/13032672947) State REPORTING going to sleep
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_session.c:2905 sofia/internal/111 at my-sip.domain.com skip receive message [APPLICATION_EXEC_COMPLETE] (channel is hungup already)
>> 61d26afb-35dc-4171-ab41-5a881489bee0 2019-10-11 18:47:51.014455 [DEBUG] switch_core_state_machine.c:651 (sofia/internal/111 at my-sip.domain.com) State EXECUTE going to sleep
>> 
>> _________________________________________________________________________
>> 
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> 
> 
> _________________________________________________________________________
> 
> The FreeSWITCH project is sponsored by SignalWire https://signalwire.com
> Enhance your FreeSWITCH install with disruptive priced SMS and PSTN services.
> Build your next product on our scalable cloud platform.
> 
> Join our online community to chat in real time https://signalwire.community
> 
> Professional FreeSWITCH Services
> sales at freeswitch.com
> https://freeswitch.com
> 
> Official FreeSWITCH Sites
> https://freeswitch.com/oss
> https://freeswitch.org/confluence
> https://cluecon.com
> 
> FreeSWITCH-users mailing list
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