[Freeswitch-users] Calling a destination and playing a pre-recorded message.

Paul Mateer Paul.Mateer at outlook.com
Tue Nov 19 10:22:05 UTC 2019

I must be doing something wrong then, because I run a command of the form

originate <url> XML public &playback(c:/temp/test.wav)

and the call goes through, but I don't hear anything at the called end. I do see an entry in the log like:

Transfer sofia/internal/gateway at ip:port to public[xml@&playback(c:/temp/test.wav)]

Which presumably was caused by the playback command, but I don't know if this is to be expected, and i it is whether the details are correct.


Sent from my Windows 10 device

From: Ciprian Dosoftei<mailto:ciprian.dosoftei at gmail.com>
Sent: 18 November 2019 20:01
To: FreeSWITCH Users Help<mailto:freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] Calling a destination and playing a pre-recorded message.

It is absolutely feasible to implement your use case via the dialplan; check the first example here:


If the use case is as simple as placing an outbound call, playing back some media and then hanging up, you could implement is as:

originate {ignore_early_media=true,originate_timeout=60}sofia/gateway/name/number &playback(message)

More information here: https://freeswitch.org/confluence/display/FREESWITCH/mod_commands#mod_commands-originate

On Mon, 18 Nov 2019 at 14:33, Paul Mateer <Paul.Mateer at outlook.com<mailto:Paul.Mateer at outlook.com>> wrote:
Hi. I have a FreeSWITCH system up and running and I can make calls from one device to another which is fine.

What I would now like to do is integrate it with another system so that when certain events occur in this other system, it dials one or more destinations and plays a pre-recorded message before hanging up.

Can the playing of the sound file be hooked into a custom dialplan? I ask because a little experimentation has revealed that the dialplan is processed on the inbound channel (which seems entirely reasonable) which means that using playback in the dialplan results in audio sent to the caller, rather than the called.

If this can't be achieved via the dialplan, does this mean that I need to create a specific client that can call a destination and somehow pipe sound into the input channel, rather than taking it from whatever input device might be available?

Thanks for any assistance offered.


Sent from my Windows 10 device


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Best Regards,
Ciprian Dosoftei

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