[Freeswitch-users] About Callcenter issue

Alexey Sibyakin alex at freeswitch.com
Mon Apr 15 08:31:18 UTC 2019


Hey,

First of all, try to check out these pages:

https://freeswitch.org/confluence/display/FREESWITCH/mod_fifo
https://freeswitch.org/confluence/display/FREESWITCH/Simple+call+center+using+mod+fifo

this is how you implement call center with FreeSWITCH.

If you want to troubleshoot your current setup, we need the log.

Regards,

Alex

Alex Sibyakin | Support Engineer SignalWire | 228 Hamilton Ave 3rd Floor,
Palo Alto, CA 94303 Email: alex at freeswitch.com Website:
https://www.signalwire.com



On Mon, Apr 15, 2019 at 12:17 PM 王聡 <cong.wang.itsherpa at gmail.com> wrote:

> Hey all,
>
> I’m trying to build a callcenter based on freeswitch with 10 peers, each
> calls will bridge to all peers with bridge command and first answered peer
> win the call.
>
> In most situations it works well, but sometimes the call couldn’t be
> established when 2 peers answered in one time.
>
> FreeSWITCH log showed a 15sec waiting after the bridge, but none of the
> peers received the call successfully. The call had terminated after timeout.
>
> Is there any suggestions for this problem?
>
> Environment info:
>
> Server: FreeSWITCH 1.8.5
> Client: Bria 5
>
>
> Regards.
> C.Wang
> _________________________________________________________________________
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