[Freeswitch-users] Gateway

Hossein Gholizadeh hggh96.hg at gmail.com
Wed May 30 05:22:57 UTC 2018

Hello all
I need to send fax from a fax machine which is out of our network to our
i need to register my gateway in freeswitch . my gateway configs is on HX4E
which is on .
here i added a xml file in /conf/sip-profiles/external which content is
like this:

   <gateway name="provider">
<param name="realm" value=""/>
     <param name="proxy" value=""/>
     <param name="register" value="true"/>
     <param name="caller-id-in-from" value="true"/>
     <param name="username" value="*Etraabb2018*"/>
     <param name="password" value="*ET2018@)!**"/>

but after running freeswitch it cannot be registered and says :
*2018-05-30 09:47:58.634332 [NOTICE] sofia_reg.c:448 Registering providerA*
*2018-05-30 09:47:58.634332 [NOTICE] sofia_reg.c:448 Registering provider*
*2018-05-30 09:47:58.655309 [WARNING] sofia_reg.c:2906 Can't find user
[Etraab2018 at <Etraab2018 at>] from*
*You must define a domain called '' in your directory and add
a user with the id="Etraab2018" attribute*
*and you must configure your device to use the proper domain in it's
authentication credentials.*
*2018-05-30 09:47:58.675323 [ERR] sofia_reg.c:2447 provider Failed
Registration with status Forbidden [403]. failure #8*
*2018-05-30 09:47:58.684466 [ERR] sofia_reg.c:2447 providerA Failed
Registration with status Method Not Allowed [405]. failure #8*
*2018-05-30 09:47:59.634936 [WARNING] sofia_reg.c:505 providerA Failed
Registration [405], setting retry to 240 seconds.*
*2018-05-30 09:47:59.644552 [WARNING] sofia_reg.c:505 provider Failed
Registration [403], setting retry to 240 seconds.*


can anyone help me?
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