[Freeswitch-users] No MWI - SIP msg Messages-Waiting: no

[Sean Devoy]

I have captured the SIP packets for my VTech VSP 735.

After the subscribe succeeds, I get a NOTIFY from FreeSwitch to the Phone that includes " Messages-Waiting: no".

Can anyone tell me why? Or better still tell me how to enable MWI for this terminal.  I went to the docs the parameter suggested.

Below is a partial sip dump and the Directory entry for the phone.  Any help would really be greatly appreciated.

   ------------------------------------------------------------------------
recv 476 bytes from udp/[71.121.214.88]:1026 at 16:33:39.074823:
   ------------------------------------------------------------------------
   SUBSCRIBE sip:223 at 66.241.102.41:5060;transport=udp SIP/2.0
   Via: SIP/2.0/UDP 71.121.214.88:1026;rport;branch=z9hG4bK673363934
   From: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=1645429613
   To: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=N3se6oVe4v7B
   Call-ID: 153343976
   CSeq: 25 SUBSCRIBE
   Contact: <sip:223 at 71.121.214.88:1026>
   Accept: application/simple-message-summary
   Max-Forwards: 70
   User-Agent: Vtech Vesa VSP735 1.0.3-0
   Expires: 600
   Event: message-summary
   Content-Length: 0

   ------------------------------------------------------------------------
send 727 bytes to udp/[71.121.214.88]:1026 at 16:33:39.076436:
   ------------------------------------------------------------------------
   SIP/2.0 202 Accepted
   Via: SIP/2.0/UDP 71.121.214.88:1026;rport=1026;branch=z9hG4bK673363934
   From: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=1645429613
   To: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=N3se6oVe4v7B
   Call-ID: 153343976
   CSeq: 25 SUBSCRIBE
   Contact: <sip:223 at 66.241.102.41:5060>
   Expires: 600
   User-Agent: FreeSWITCH-mod_sofia/1.2.22+git~20140309T212137Z~65fed130e5~64bit
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
   Supported: path, replaces
   Allow-Events: talk, hold, conference, presence, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
   Subscription-State: active;expires=600
   Content-Length: 0

   ------------------------------------------------------------------------
send 913 bytes to udp/[71.121.214.88]:1026 at 16:33:39.103860:
   ------------------------------------------------------------------------
   NOTIFY sip:223 at 71.121.214.88:1026 SIP/2.0
   Via: SIP/2.0/UDP 66.241.102.41;rport;branch=z9hG4bKB1H0peQSN33gH
   Max-Forwards: 70
   From: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=N3se6oVe4v7B
   To: <sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>>;tag=1645429613
   Call-ID: 153343976
   CSeq: 2027115047 NOTIFY
   Contact: <sip:223 at 66.241.102.41:5060;transport=udp>
   User-Agent: FreeSWITCH-mod_sofia/1.2.22+git~20140309T212137Z~65fed130e5~64bit
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
   Supported: path, replaces
   Event: message-summary
   Allow-Events: talk, hold, conference, presence, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
   Subscription-State: active;expires=600
   Content-Type: application/simple-message-summary
   Content-Length: 73

   Messages-Waiting: no
   Message-Account: sip:223 at 66.241.102.41<sip:223 at fs_bfis.bizfocused.com>


Directory Entry:
    <user id="223">
      <!-- Seans Test Phone -->
      <variables>
        <variable name="outbound_caller_id_name" value="Sean"/>
        <variable name="outbound_caller_id_number" value="4439219427"/>
        <variable name="internal_caller_id_name" value="Sean"/>
        <variable name="internal_caller_id_number" value="223"/>
        <variable name="user_context" value="from-internal-BFIS"/>
        <variable name="user_originated" value="true"/>
        <variable name="toll_allow" value="domestic"/>
        <variable name="accountcode" value="BFIS"/>
        <variable name="mwi-account" value="223 at voicemail_BFIS"/>
        <variable name="callgroup" value="1"/>

      </variables>
      <params>
        <param name="password" value="KEPTSECRET"/>
        <param name="manage-presence" value="true"/>
        <param name="manage-shared-appearance" value-="true" />
        <param name="mwi-account" value="223 at voicemail_BFIS"/>
      </params>
    </user>

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