[Freeswitch-users] MOD_CALLCENTER cannot originate call to agent

Alexey Sibyakin alex at freeswitch.com
Wed Dec 19 04:00:30 UTC 2018


Hi,

Usually, RECOVERY_ON_TIMER_EXPIRE is a network or signaling problem. Any
siptace/pcap?

Regards,

Alex

On Tue, Dec 18, 2018 at 1:24 AM Chhorm Chhatra <ch.chhatra at gmail.com> wrote:

> My case is that Freeswitch cannot originate the call to the agent
> (cause: RECOVERY_ON_TIMER_EXPIRE).
> Any help would be very appreciated.
>
> On Sun, 16 Dec 2018 at 11:52, Chhorm Chhatra <ch.chhatra at gmail.com> wrote:
>
>> Hi,
>> Currently, I am experiencing a very weird behavior of mod_callcenter like
>> the following:
>> 1. after 4 to 5 mins of hearing the moh-sound, it started to randomly
>> play media from the sound/music folder
>> 2. MOD_CALLCENTER *can never bridge any call to the agent. It mostly
>> says the user is not registered (although it's registered). Sometimes, it
>> says no-answer but the agent never rings.*
>>
>> *Please kindly help me.*
>>
>> _________________________________________________________________________
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-- 
Alex Sibyakin | Support Engineer
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