[Freeswitch-users] calls to local 311 line with two IVRs

George sat at calgaryit.com
Wed Dec 12 18:34:16 UTC 2018

here it is:


Thank You,

----- Original Message -----
From: "Michael Jerris" <mike at jerris.com>
To: "freeswitch-users" <freeswitch-users at lists.freeswitch.org>
Sent: Wednesday, December 12, 2018 9:57:09 AM
Subject: Re: [Freeswitch-users] calls to local 311 line with two IVRs

Would need to see the full sip trace to answer this.  A debug log with sip trace is most useful

> On Dec 11, 2018, at 11:02 PM, George <sat at calgaryit.com> wrote:
> when I call a local 311 number, the call goes through, I hear the first announcement, after with time the call is supposed to get transferred to a second IVR which should give the choices of departments, the call just goes silent and eventually gets hung on on.
> FreeSWITCH Version 1.8.2-3-a98a958ac3~64bit (-3-a98a958ac3 64bit)
> Debian 9.6
> this is what my FS sends back to the provider:
> v=0
> o=FreeSWITCH 1544570427 1544570429 IN IP4
> s=FreeSWITCH
> c=IN IP4
> t=0 0
> m=audio 16506 RTP/AVP 0 101
> a=rtpmap:0 PCMU/8000
> a=rtpmap:101 telephone-event/8000
> a=fmtp:101 0-16
> a=sendonly
> a=ptime:20
> the provider says its because the a=sendonly I am not receiving the announcements
> any help on this?
> Thank You,
> George

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