[Freeswitch-users] Mutli-lingual ivr

Darcy Primrose fs at voice2net.ca
Sun Dec 2 02:49:59 UTC 2018


It seems this only partially works, I had it set up correctly but was 
trying to play the invalid_entry, that plays in english, but if you do a 
call transfer, it plays your call is being transferred, that plays in 
french, so a mix and match on what works, or is there an error in my 
setup.  We have been using freeswitch pretty well since it's inception 
so we are pretty proficient with it.

Darcy


On 2018-11-30 5:44 a.m., Faisal Hanif wrote:
> This as simple you just set channel variable 
> language={the-language-shortcode} before playing IVR and install that 
> language sound files.
>
> On Fri, Nov 30, 2018, 3:42 PM Darcy Primrose <fs at voice2net.ca 
> <mailto:fs at voice2net.ca> wrote:
>
>     We are long time freeswitch users in an area of  Canada where
>     there is a
>     strong english french mix.  We have for some time be providing a
>     multi-lingual experience for the extensions/users quite
>     successfully but
>     have not been able to get the ivr to switch to a second
>     language.   Has
>     anyone had experience or success with this.
>
>     We use en as our prime language code but when specific DIDs are
>     dialed,
>     we would like the IVR responses to be in french.  First, is this
>     possible in freeswitch and if so, does anyone have any hints on
>     how to
>     accomplish this.
>
>
>     Thanks
>
>     Darcy Primrose
>
>     Voice2Net
>
>
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