[Freeswitch-users] MoH/IVR & Play_and_get_digits or Playback

Ismael Blanco ismael.blanco18 at gmail.com
Wed Apr 25 19:09:50 UTC 2018


Hello,

I'm working on a scenario where inbound calls to a DID are bridged to a
termination provider. At the same time, I'm looking to inject a whisper to
the b-leg so that agents can have knowledge on where the call is coming
from.

On a normal scenario where there is no IVR on MoH (hosted from the b-leg)
everything works as expected.

However, when there is MoH or an IVR, the caller only hears ringing and not
the actual media from the above.

I've tested a couple of different scenarios, each without success.
Both using a nolocal:execute_on_answer lua script:

scenario a) session:execute( "play_and_get_digits", "1 1 10 2000 ''
"..playbackstring );

scenario b) session:execute("set","playback_terminators=any")
                   session:execute( "playback", playbackstring )

Any ideas on how the audio can be maintained for the caller would be really
appreciated.

Thanks in advance,
Ismael
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