[Freeswitch-users] Trouble Shooting Hung Sofia Profile

Geoff Mina gmina at connectfirst.com
Wed Apr 25 03:05:36 UTC 2018


First, thanks a lot for the response we use mod_xml_curl very heavily. While I don’t think our local host Apache server is lagging, it’s possible this related.  Any tips on caching directory requests? 

I don’t see anything directly related to mod_xml_curl that enables cache. 

Thanks,
Geoff 




> On Apr 24, 2018, at 8:40 PM, Tony Bourdeaux <tony at intelecenter.com> wrote:
> 
> ​Geoff-
> 
> saw this behavior when using  mod_xml_curl for Directory and had many authentication requests to Directory service ​that was very slow to respond.  Sofia stopped responding to any new requests. Fixed with caching the Directory requests.
> 
> might help.
> 
> Thanks.
> 
>> On Tue, Apr 24, 2018 at 5:30 PM, Geoff Mina <gmina at connectfirst.com> wrote:
>> Anyone have any pointers on the best way to troubleshoot hung Sofia profiles?
>> 
>> We are on 1.6.19 installed via Yum on CentOS 7 and have had consistent system hangs every few days. You can see the SIP message come in on the siptrace logs and then there is never a response. 
>> 
>> Process restart required to correct. CLI is functional. Nothing interesting in logs. 
>> 
>> Any pointers greatly appreciated. 
>> 
>> Thanks. 
>> -- 
>> GEOFF MINA
>> Chief Executive Officer
>> Connect First / Contact Center Solutions, Built Better.
>> 
>> 
>> 2545 Central Ave #200, Boulder, CO 80301
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> 
> 
> -- 
> 
>   Tony Bourdeaux
> 
> 
>    Intelecenter, LLC
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