[Freeswitch-users] Call quality troubleshooting best practices

Jurijs Ivolga jurijs.ivolga at gmail.com
Thu Nov 30 07:35:46 UTC 2017


Hi,

Take a look on homer sip capture- http://www.sipcapture.org especially to
hepipe.js and probably you can collect RTP statistic with CaptAgent 6, but
I never tried in such way.

With kind regards,

Jurijs

On Thu, Nov 30, 2017 at 2:25 AM, Jacob Greene <jacobgreene1991 at gmail.com>
wrote:

> Can someone point me to any resources for troubleshooting call quality
> issues using freeswitch CDR or logs, or whatever tool I may be missing?
>
> We are having a hard time time pin pointing where intermentent call
> quality issues source from, and running a packet capture for long periods
> of time on our server and the customer firewall seems clunky.
>
>  I was wondering what the pros are doing when users report issue with call
> quality. Thanks in advance!!
>
>
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