[Freeswitch-users] Callcenter module, can I originate call for an agent in uuid-standby mode ?

[Michael Jerris]

mod_fifo has ALWAYS been superior, people assume otherwise because of the name.  Check it out, its pretty powerful.  mod_callcenter was written because people had a hard time understanding mod_fifo.  It supports agent tracking, some skills routing, inbound and outbound agents, etc.  If there is stuff missing we should really sort getting it into mod_fifo and abandon mod_callcenter.


> On Jun 19, 2017, at 12:48 PM, Michael Avers <michael at mailworks.org> wrote:
> 
> What makes mod_fifo better these days? Some reason I was under the impression mod_callcenter is a better choice. Can you please give some real world examples where mod_fifo excels compared to mod_callcenter, or features that are not possible to implement with the latter?
> 
> Thanks
> Mike
> 
> On Mon, Jun 19, 2017, at 09:34 AM, Michael Jerris wrote:
>> mod_fifo is a much more feature rich version of a call queue than mod_callcenter.  You might want to check that out instead.
>>