[Freeswitch-users] callcenter member recall same agent.
Mimiko
vbvbrj at gmail.com
Tue Jun 13 06:05:21 UTC 2017
Ok. There is no such feature.
Is it hard to implement if paying?
On 12.06.2017 18:12, Ítalo Rossi wrote:
> There's no such feature yet...
>
> On Mon, Jun 12, 2017 at 9:22 AM, Mimiko <vbvbrj at gmail.com <mailto:vbvbrj at gmail.com>> wrote:
>
> Hello.
>
> I have a question.
>
> Is there a parameter that a member, after talking to some agent, leaving callcenter and then call back will be connected specifically to same
> agent, but be in same queue? If the agent is no more linked to the queue, then member will be connected to any other agent like normally.
> If agent is still in system and is talking - then member will wait this agent to be free.
--
Mimiko desu.
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