[Freeswitch-users] Audio cut off at the begin of the verto call to sip external voicemail

Anthony Minessale anthony.minessale at gmail.com
Mon Jan 9 21:25:46 MSK 2017


So that concludes that media is already established on the webrtc end and
there is no problem with that.
The box you are calling on SIP is also FS, you may want to add a sleep 2000
in that dialplan before the voicemail.
Also since webrtc has no ringing indication you may want to set the
variable ringback to get some audible feedback when making calls.


On Fri, Jan 6, 2017 at 5:08 AM, José Lopes <jose.lopes at itcenter.com.pt>
wrote:

> Hello Anthony,
>
> Thanks for your reply.
>
> I tried to use an audio file (sounds/en/us/callie/ivr/8000/ivr-say_name.wav
> with ~2 seconds) instead of silence_stream.
> When i make the call from verto client, i ear the audio file, then no
> audio for ~2/3 seconds and then i ear "id followed by pound" (audio cut
> off from voicemail initial message "Please enter your id followed by
> pound").
>
> I checked if i have the variable answer_delay and i don't have it.
>
> The log of this call is at https://pastebin.freeswitch.org/view/e130e172 .
>
> There is any thing more that i can do?
>
>
> Best Regards,
> Jose Lopes
>
> 2017-01-05 18:14 GMT+00:00 Anthony Minessale <anthony.minessale at gmail.com>
> :
>
>> Also make sure you don't have answer_delay set in your vars.xml
>>
>>
>> On Thu, Jan 5, 2017 at 12:13 PM, Anthony Minessale <
>> anthony.minessale at gmail.com> wrote:
>>
>>> Try making the call with
>>>
>>> fsctl debug_level 10
>>>
>>> and observe the logs, answer followed by silence_stream should send
>>> audio to the client.
>>> Also try playing an audio file instead of silence stream to see if you
>>> hear it.
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Jan 5, 2017 at 11:58 AM, José Lopes <jose.lopes at itcenter.com.pt>
>>> wrote:
>>>
>>>> Hello Brian,
>>>>
>>>> Thanks for your reply.
>>>>
>>>> I tried the dialplan bellow with silence_stream://2000, and i have that
>>>> issue.
>>>> I tried with silence_stream://3000 and the audio cut off is greater.
>>>> Without the playback, there is no audio cut off, but FreeSwitch doesn't
>>>> send any rtp packets to verto client before the bridge.
>>>>
>>>> There is any thing more that i can do?
>>>>
>>>>
>>>> <include>
>>>>   <context name="default">
>>>>     <extension name="call_debug" continue="true">
>>>>       <condition field="${call_debug}" expression="^true$"
>>>> break="never">
>>>>         <action application="info"/>
>>>>       </condition>
>>>>     </extension>
>>>>     <extension name="itsp_send_call">
>>>>       <condition field="destination_number" expression="^.*$">
>>>>         <action application="answer"/>
>>>>         <action application="playback" data="silence_stream://2000"/>
>>>>         <action application="bridge" data="{absolute_codec_string='
>>>> PCMU'}sofia/gateway/1002/${destination_number}"/>
>>>>       </condition>
>>>>     </extension>
>>>>   </context>
>>>> </include>
>>>>
>>>>
>>>> Best Regards,
>>>> Jose Lopes
>>>>
>>>> 2017-01-05 15:47 GMT+00:00 Brian West <brian at freeswitch.org>:
>>>>
>>>>> Prefix them with silence_stream://2000 or 3000 and it should go away.
>>>>>
>>>>> /b
>>>>>
>>>>>
>>>>> On Thu, Jan 5, 2017 at 9:29 AM, Bipin Patel <bipin at xbipin.com> wrote:
>>>>>
>>>>>> hi,
>>>>>>
>>>>>> i have the same issue, i think its related to slow audio setup during
>>>>>> the call
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Bipin
>>>>>>
>>>>>>
>>>>>> ------------------------------
>>>>>> -------- Original Message --------
>>>>>> Subject: [Freeswitch-users] Audio cut off at the begin of the verto
>>>>>> call to sip external voicemail
>>>>>> From: José Lopes <jose.lopes at itcenter.com.pt>
>>>>>> <jose.lopes at itcenter.com.pt>
>>>>>> To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
>>>>>> <freeswitch-users at lists.freeswitch.org>
>>>>>> Date: 1/5/2017, 6:35:45 PM
>>>>>>
>>>>>> Hello Guys,
>>>>>>
>>>>>> I have audio cut off at the begin of the verto call to  FreeSwitch
>>>>>> that redirect to sip external voicemail (Access voicemail mailbox) .
>>>>>>
>>>>>> This happen when I use PCMU at verto codecs and sip codecs (if i use
>>>>>> opus at verto codecs, there is no issue, but this causes audio transcoding)
>>>>>> .
>>>>>>
>>>>>> At dialplan i used the example "Bridging from WebRTC (mod_verto) to
>>>>>> PSTN/ITSPs" from https://freeswitch.org/conflue
>>>>>> nce/display/FREESWITCH/mod_verto.
>>>>>> I notice if i remove the playback action, there is no issue. But I
>>>>>> need the playback action to send rtp packets to verto client.
>>>>>>
>>>>>> I simulate this using another FreeSwitch as external voicemail server
>>>>>> and I only listen "id followed by pound" from the initial message of
>>>>>> voicemail ("Please enter your id followed by pound").
>>>>>> The log of this call is at https://pastebin.freeswitch
>>>>>> .org/view/507fa115
>>>>>>
>>>>>> What I can do to use PCMU at verto codecs and sip codecs on type of
>>>>>> call?
>>>>>> Should i open a issue on FreeSwitch JIRA ?
>>>>>>
>>>>>>
>>>>>> Best regards,
>>>>>> Jose Lopes
>>>>>>
>>>>>>
>>>>>> _________________________________________________________________________
>>>>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing listFreeSWITCH-users at lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>>>>>
>>>>>>
>>>>>>
>>>>>> ____________________________________________________________
>>>>>> _____________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
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>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
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>>>>>> switch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> *Brian West*
>>>>> brian at freeswitch.org
>>>>>
>>>>>
>>>>> *Twitter: @FreeSWITCH , @briankwest*
>>>>> http://www.freeswitchbook.com
>>>>> http://www.freeswitchcookbook.com
>>>>> https://www.gofundme.com/freeswitch_ubuntu
>>>>>
>>>>> Got Bugs? Report them here <https://freeswitch.org/jira>! | Reddit:
>>>>> /r/freeswitch <https://www.reddit.com/r/freeswitch>
>>>>>
>>>>> *T:*+19184209001 <(918)%20420-9001> | *F:*+19184209002
>>>>> <(918)%20420-9002> | *M:*+1918424WEST (9378)
>>>>> *Skype:*briankwest
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
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>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
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>>>>>
>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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>>>> switch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>>
>>> --
>>> Anthony Minessale II       ♬ @anthmfs  ♬ @FreeSWITCH  ♬
>>>
>>>http://freeswitch.org/http://cluecon.com/>>> http://twitter.com/FreeSWITCH
>>> ☞ irc.freenode.net #freeswitch ☞ *http://freeswitch.org/g+
>>> <http://freeswitch.org/g+>*
>>>
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>>>
>>> https://www.youtube.com/watch?v=9XXgW34t40s
>>> https://www.youtube.com/watch?v=NLaDpGQuZDA
>>>
>>
>>
>>
>> --
>> Anthony Minessale II       ♬ @anthmfs  ♬ @FreeSWITCH  ♬
>>
>>http://freeswitch.org/http://cluecon.com/>> http://twitter.com/FreeSWITCH
>> ☞ irc.freenode.net #freeswitch ☞ *http://freeswitch.org/g+
>> <http://freeswitch.org/g+>*
>>
>> ClueCon Weekly Development Call
>> ☎ sip:888 at conference.freeswitch.org  ☎ +19193869900 <(919)%20386-9900>
>>
>> https://www.youtube.com/watch?v=9XXgW34t40s
>> https://www.youtube.com/watch?v=NLaDpGQuZDA
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
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>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Anthony Minessale II       ♬ @anthmfs  ♬ @FreeSWITCH  ♬

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<http://freeswitch.org/g+>*

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https://www.youtube.com/watch?v=NLaDpGQuZDA
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