[Freeswitch-users] Random [CRIT] sofia_glue.c:1031 Error creating HANDLE! when using att_xfer

Antonio Modesto modesto916 at gmail.com
Mon Apr 17 15:30:48 MSD 2017


Hello everyone,

Just for the record, the problem was indeed the '%' inside the fields. I
was using sofia/internal/<user>%<domain> as a param to the bridge
application because the XML generated by my API did not include a
'dial-string' param. After modifying the API to include the dial string for
the entire domain I could start using the user endpoint  Ex:
'user/user at domain'.


Thanks everyone for the help.

2017-04-07 8:18 GMT-03:00 Antonio Modesto <modesto916 at gmail.com>:

> Hi,
>
>
> I think I know where this is coming from. I use mod_xml_curl to generate
> my XML directory (We have a web application to manipulate our user / domain
> database). The domain / users are not being generated with a 'dial-string'
> parameter, so I'm using sofia/internal/user%domain to dial to the users
> inside my dialplan. I'll change my code to generate the dial-string so that
> I can dial using user/user at domain and see if it helps.
>
> Thanks a lot.
>
>
> 2017-04-06 12:42 GMT-03:00 Michael Jerris <mike at jerris.com>:
>
>> From the rest of this thread, it does look possible that the % is causing
>> this.  Can you manipulate to remove that and confirm if that is the case.
>> If it is, please file a jira on this, that would indicate we need to add a
>> line of code to encode that user portion of the from string.
>>
>> On Apr 6, 2017, at 7:46 AM, Antonio Modesto <modesto916 at gmail.com> wrote:
>>
>> Hello guys,
>>
>> I tried to increase sofia debug level to 9 but it gave me nothing useful:
>>
>> nua_common.c:108 nh_create_handle() nua: nh_create_handle: entering
>> nua_common.c:122 nh_create_handle() nua(0x7f8018014150): creating handle
>> 0x7f8015287660 failed
>> 2017-04-06 09:23:17.300587 [CRIT] sofia_glue.c:1031 Error creating HANDLE!
>> url_str=[sip:102 at 10.100.128.102:5060]
>> call_id=[N/A]
>> to_str=[<sip:102 at 10.100.128.102:5060>]
>> from_str=["Outbound Call" <sip:106%piromax.pbx.isimples.com.br at 10.50.0.1
>> >]
>> invite_contact=[<sip:mod_sofia at 10.50.0.1:5060>]
>> 2017-04-06 09:23:17.300587 [NOTICE] mod_sofia.c:117 Hangup
>> sofia/internal/102 [CS_INIT] [DESTINATION_OUT_OF_ORDER]
>>
>> Talking to my client I managed to get some more context. This always
>> happens when the person tries to transfer the same call for the second
>> time. For example:
>>
>>
>> 1) LEG A (PSTN) Calls LEG B (Bob)
>> 2) Bob answers the call and tries to transfer the call to Sally
>> 3) Sally answers Bob and tell him to talk to Alice and hangs up the call
>> 4) Bob is now talking again to PSTN
>> 5) Bob tries to transfer the call to Alice, the transfer returns
>> immediately and the error above pops on the console
>>
>> Here is the output of *info *before calling att_xfer:
>>
>> https://pastebin.com/CzhMEPbB
>>
>>
>>
>>
>>
>>
>>
>> 2017-04-06 1:33 GMT-03:00 Brian West <brian at freeswitch.org>:
>>
>>> This issue has zero to do with file handles, its the NUA handle in Sofia.
>>>
>>> /b
>>>
>>>
>>> On Wed, Apr 5, 2017 at 11:02 PM, Sergey Safarov <s.safarov at gmail.com>
>>> wrote:
>>>
>>>> Check how many file handler allowed to create process. Default value is
>>>> 1024.
>>>> If this take place,  please create jira for fix
>>>>
>>>> ср, 5 апр. 2017, 22:52 Michael Jerris <mike at jerris.com>:
>>>>
>>>>> Are you forcing one of those values with a var?
>>>>>
>>>>> sofia loglevel all 9 may help show which one it doesn’t like, but one
>>>>> of those vars printed is the wrong format.
>>>>>
>>>>> On Apr 5, 2017, at 2:36 PM, Antonio Modesto <modesto916 at gmail.com>
>>>>> wrote:
>>>>>
>>>>> Hi folks,
>>>>>
>>>>> Some of my customers are complaining that sometimes when they are
>>>>> going to transfer a call, it drops. I noticed that when this happens,
>>>>> freeswitch reports the following in the console/logfile:
>>>>>
>>>>>
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620
>>>>> [NOTICE] switch_channel.c:1104 New Channel sofia/internal/angela
>>>>> [aed6d1eb-c1fe-496f-b520-150ae
>>>>> 23918a6]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620
>>>>> [CRIT] sofia_glue.c:1031 Error creating HANDLE!
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 url_str=[sip:angela at 10.100.161
>>>>> .3:5060;transport=udp]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 call_id=[N/A]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 to_str=[<sip:angela at 10.100.161
>>>>> .3:5060;transport=udp>]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 from_str=["Outbound Call" <
>>>>> sip:keneja%sabia.pbx.isimples.com.br at 10.50.0.1>]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 invite_contact=[<sip:mod_sofia
>>>>> @10.50.0.1:5060>]
>>>>> aed6d1eb-c1fe-496f-b520-150ae23918a6 2017-04-04 12:58:13.900620
>>>>> [NOTICE] mod_sofia.c:117 Hangup sofia/internal/angela [CS_INIT]
>>>>> [DESTINATION_OUT_OF_ORDER]
>>>>>
>>>>>
>>>>> Do you guys know what can be causing this?
>>>>>
>>>>> Thanks.
>>>>>
>>>>>
>>>>> --
>>>>> Atenciosamente,
>>>>>
>>>>> Antônio Modesto
>>>>> ____________________________________________________________
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>>>
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>>>
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>>
>>
>>
>> --
>> Atenciosamente,
>>
>> Antônio Modesto
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
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>>
>>
>> _________________________________________________________________________
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>> http://www.freeswitchsolutions.com
>>
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>
>
>
> --
> Atenciosamente,
>
> Antônio Modesto
>



-- 
Atenciosamente,

Antônio Modesto
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